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Case Manager (Youth)

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Job Description

The Case Manager will provide guidance and supportive services informed by positive youth development and motivational interviewing practices to assigned program participants. The case manager must foster and emphasize a youth focused environment with the goal of successfully transition program participants into the workforce and sector-based training opportunities. The Case Manager is expected to be adept at addressing any potential barriers to program success and developing nuanced youth interventions in collaboration with Future Leaders colleagues and program leadership. 

Job Duties:

• Facilitates specialized workshops and pro-social activities for young adults, parents and other populations as mandated by grant programs. 
• Refer assigned program participants to community-based organizations (e.g. housing services, long-term counseling, child-care, substance use counseling, mental health counseling, legal support services) to reduce potential barrier to employment and overall engagement in program services. 
• Works with other Workforce Development case managers to maintain and update agency’s resource/referral directory. 
• Demonstrated experience working with people of diverse socioeconomic, cultural and ethnic backgrounds, including those with different levels of academic preparation and varying physical and learning abilities. 
• Experience with Learning Management System (LMS) and or knowledge management platforms, high level of digital literacy and comfort troubleshooting and coaching young adults to access STRIVE training material. 

Skills & Requirements


  • Bachelor’s degree required or 5 years comparable work experience in lieu of degree. 
  • At least two years of counseling experience required. 
  • Informed of local and national youth social justice initiatives supporting emerging adults. 
  • Must have knowledge of barriers to employment due to involvement within the justice system at large. 
  • Knowledge and experience of young adults’ development required. 
  • Ability to collaborate effectively with a wide range of public and non-profit partners is a must. 
  • Intermediate skills in Microsoft Office suite, Windows applications, internet and email required, experience with nonprofit database software such as Apricot is helpful. 
  • Bilingual (English/Spanish) is helpful, but not required. 


JEVS Human Services is committed to ensuring equal employment opportunities.  The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, handicap, disability, or membership in any other protected group.  Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.