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Case Manager Aide (Temporary)

Work Ready
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Job Description

JEVS Human Services has an exciting opportunity with our Work Ready program as a Case Manager Aide.  Work Ready provides a comprehensive set of employment-oriented services to those receiving Public Assistance benefits, including those who are in need of specific help managing barriers to self-sufficiency.  As the Case Manager Aide you will be responsible for providing support and back up to the Case Coordinators and you will be responsible for completing counseling sessions in absence of the Case Coordinators.

Job Duties:

  • Network and establish working relationships; ensure effective, accurate and coordinated communication with County Assistance Office personnel and other agencies as needed
  • Prepare and maintain customer case files; maintain accurate and timely records of all case management/counseling sessions; maintain the integrity and confidentiality of all client information 
  • In absence of Case Coordinator, accompany clients to necessary appointments and conduct home visits as needed
  • Other duties as assigned
Skills & Requirements


  • 2+ years of human service or case management experience
  • Ability to problem solve and collaborate with a variety of customers in the Welfare to Work Industry required
  • Proficient in MS Office applications (especially MS Word and Excel). Willingness to learn JEVS specific database and CWDS.
  • Willing to work a flexible schedule.
  • Ability to organize multiple tasks in a timely manner
  • Car preferred; some inner city travel required




JEVS Human Services is committed to ensuring equal employment opportunities.  The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, handicap, disability, or membership in any other protected group.  Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.