VMWare Specialist

US-MI-Fraser

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We encourage new ideas that will differentiate our company and improve the plans and services we provide. We also encourage teamwork as an essential element of our shared success and provide a work environment in which all people, ideas and backgrounds are respected, supported and valued.

 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Installing, operating and maintaining a heterogeneous environment consisting of servers running Windows, and VMware ESXi. Windows systems to be administered include Windows 7 through Windows 10 and Windows Server 2008 through 2016.

• Provide support for Windows Server 2008/2012/2016 and related Active Directory infrastructure.

• Install, configure and manage VMware vSphere & VDI environment.

• Configure VMware Distributed Resource Scheduling, high availability and fault tolerance.

• Install, configure and manage VMware ESX hosts.

• Must have strong understanding of Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and Group Policy Objects (GPOs)

• Proven track record of successful enterprise server migrations/consolidations/upgrades.

• Ability to analyze and automate existing processes and implement an automation framework.

• Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures.

• Install, configure and update hardware and software.

• Operate and maintain all integrated systems to support mission operations.

• Perform daily application updates and maintenance functions.

• Open trouble tickets and respond to trouble calls.

• Respond to management system alerts.

• Deploy monthly security patches and updates.

• Respond to after-hours trouble calls. Be available as part of a 24x7 on-call rotation.

• Participate as a member of a small, multi-disciplinary team that works cooperatively to ensure supported applications are available to support the customer mission.

• The person qualified for this position has previously installed, configured, operated and maintained hardware and software that uses the Windows operating system within a VMware ESXi production environment.

• Can demonstrate Windows server troubleshooting skills in an internetworked Enterprise environment.

• Has previously installed and configured VMWare virtual machines in a production environment. • Familiarity and has worked with vCenter 5.5 or higher.

• Has experience with hardening operating systems and collaborating with cybersecurity area to continually improve the security posture of the infrastructure.

• Follow quality standards.

• Communicate accurate and useful status updates.

• Strong communication skills; both written and oral.

• Develop system specifications and interfaces.

• Determine time estimates and schedule for work.

Skills & Requirements

SKILLS/REQUIREMENTS:

• This is a full-time position that provides support for a 24 x 7 production environment, for all

operational and outage issues relating to the infrastructure.

• Must be willing and able to work outside of normal schedule to restore the technical infrastructure to full functionality in the event of an unplanned outage or to perform maintenance in a planned maintenance window.

• Contributes to our positive and inclusive work community by building trusting partnerships across the organization, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes.

• Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

• Ability to work independently.

• Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures.

 

QUALIFICATIONS:

• Years of Relevant Experience: 5 plus years. Preferred Education:

• 4-year college degree in Information Systems, Information Technology or Computer. Science or equivalent technical study.

• Expert knowledge of Windows for the desktop and Windows Server.

• Familiarity with RedHat Linux or UNIX desired.

• Experience with methodologies such as agile and ITIL desired.

About Lone Wolf Technologies

At Lone Wolf Technologies, we believe that when we work together we can build solutions that really make a difference in our clients’ lives and in the real estate industry. This is why we have created the industry’s leading real estate software to help our clients focus on achieving their goals by providing them with a complete enterprise solution.

In the ever changing world of real estate technology, we believe that our success comes from embracing our employees’ diverse skill sets and by developing and leveraging our client relationships.

We’ve become the largest real estate software company in North America. Our products provide our client’s with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions.

At Lone Wolf Technologies, we are an equal opportunity employer that is committed to inclusion and diversity. We hire and attract candidates from all backgrounds regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and ensure that we will not discriminate on these basis. Please note that accommodations are available on request for candidates taking part in all aspects of the selection process. If you do require accommodations, please contact the Human Resources Department at Lone Wolf Technologies by calling 1-866-CRY-WOLF (1-866-279-9653) or emailing careers@lwolf.com.