Technical Implementation Specialist

Remote USA

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As a Technical Implementation Specialist, you will lead professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.




  •  Lead Technical implementation work which may include:

Provisioning new customer instances of LW software applications

Hosting setup including access and credentialing new customer users

Data transfers, exports and migrations

System integrations to third party APIs and software applications

Occasional technical troubleshooting alongside implementation teams and clients

  • Implement a coordinated project plan to manage successful client implementations, conversions and other professional service engagements across the Lone Wolf platform suite
  • Pre-Sales activities which may include technical specifications and defining work scope for custom and enterprise level customers
  • Provide regular internal and external status updates highlighting accomplishments and risks
  • Documentation of client build technical specifications
  • Track project work to ensure implementations are progressing on-time and within budget
  • Maintain a comprehensive understanding of in-progress product development, product vision and Lone Wolf direction
  • Maintain a good knowledge of the real estate technology industry and trends


Skills & Requirements



  •  EDUCATION:  A diploma or degree in computer science or a related field


  • EXPERIENCE:  1-3 years of experience in client services, training, or consulting


  • LOCATION: Remote US and Canada




  • Proven track record of technical aspects of the role as noted above
  • Exceptional project planning skills and ability to multi-task
  • Self-starter with ability to work remote under minimal to no supervision
  • Proven ability to meet and exceed service standards and KPIs
  • Demonstrated ability to successfully and independently manage multiple projects and resolve issues
  • Excellent written and verbal communication skills; excellent presentation skills
  • Outstanding customer relationship skills
  • Experience working with Product and QA to troubleshoot, test and improve products
  • Prior experience with real estate systems or related software/applications preferred


About Lone Wolf Technologies

At Lone Wolf Technologies, we believe that when we work together we can build solutions that really make a difference in our clients’ lives and in the real estate industry. This is why we have created the industry’s leading real estate software to help our clients focus on achieving their goals by providing them with a complete enterprise solution.

In the ever changing world of real estate technology, we believe that our success comes from embracing our employees’ diverse skill sets and by developing and leveraging our client relationships.

We’ve become the largest real estate software company in North America. Our products provide our client’s with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions.

At Lone Wolf Technologies, we are an equal opportunity employer that is committed to inclusion and diversity. We hire and attract candidates from all backgrounds regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and ensure that we will not discriminate on these basis. Please note that accommodations are available on request for candidates taking part in all aspects of the selection process. If you do require accommodations, please contact the Human Resources Department at Lone Wolf Technologies by calling 1-866-CRY-WOLF (1-866-279-9653) or emailing