Technical Project Manager

Remote USA

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We’re looking for an organized individual with proven Multiple Listing Service (MLS) technical experience (must have) to join our team as a Technical Project Manager within our MLS Integration team.  This role will be customer facing and also manage the schedule of an internal team with a number of high priority projects to deliver. This role will work cross-functionally with Sales Managers, Customer Success Managers, Engineers, Integration Specialists, QA, and Customer Support making it an exciting opportunity to learn and interact with different areas of our business.  You will be most successful if you are a self-starter who will seek out the knowledge needed to get the job done.




 Pre-Contract Responsibilities

  • Scope and develop custom scopes of work prior to a customer sale.

Customer Management

  • Primary point of contact for customer during the implementation phase.
  • Gather requirements and supporting documentation for MLS integration for Transaction Desk.

Vendor Management

  • Primary point of contact for MLS vendors.
  • Troubleshoot issues with integrations (listing upload for TD, MLS listing data, member sync discrepancies, etc).

Project Management

  • Manage a large number of varied customer requests for an integration team responsible for Transaction Desk including setting priorities and continually update priorities based on new requests and changing information.
  • Manage the flow of information to internal and external enterprise level customers including, but not limited to contract details, deliverables, project status, project history, timelines and project quality.
  • Provide clear and frequent communication and updates both internally and externally to ensure a positive project outcome.
  • Develop and maintain a consultative relationship with MLS vendors.
  • Coordinate project details, expectations and issues internally with various stakeholders.
  • Ensure quality and completeness of project deliverables through direct review.

Project Delivery and Ongoing Support

  • Ensure that all deliverables are on time and meet specifications.
  • Manage customer concerns and all inquiries until resolved.
  • Set, communicate, and track internal deadlines for successful customer delivery.

Product Expertise

  • Develop a strong working understanding of the company’s technologies and processes.
  • Strong understanding of MLSs, their backend systems, and agent tools.


  • Write, update and assist with managing materials related to onboarding customers.
  • Participate in the creation of process and procedures for operational efficiency.


Skills & Requirements



  • EDUCATION:  Bachelor’s degree in Business, IT or equivalent. PMP an asset.


  • EXPERIENCE:  Agile Project Management, previous work experience in a technical role with an MLS a must


  • SYSTEMS: Jira and/or Salesforce highly preferred, bonus points for experience with Paragon, Matrix, or a similar MLS system.




  • Excellent organizational and planning skills - ability to keep accurate detailed records and communicate project needs in a timely manor.
  • Ability to work efficiently and respond quickly to internal and external inquiries.
  • Demonstrates a strong work ethic – completes work in a timely fashion, takes on challenges willingly and helps others without question.
  • Trustworthy and an excellent team player – Pitches in to help others, shares tips/skills to help the team work more efficiently and promotes a supportive environment for all colleagues.
  • Demonstrates flexibility and adaptability – ability to switch gears when priorities and workloads change in a dynamic work environment.
  • Flexibility to work across multiple time zones across North America.
  • Complete comfort with Microsoft Windows operating systems and Office software.

About Lone Wolf Technologies

At Lone Wolf Technologies, we believe that when we work together we can build solutions that really make a difference in our clients’ lives and in the real estate industry. This is why we have created the industry’s leading real estate software to help our clients focus on achieving their goals by providing them with a complete enterprise solution.

In the ever changing world of real estate technology, we believe that our success comes from embracing our employees’ diverse skill sets and by developing and leveraging our client relationships.

We’ve become the largest real estate software company in North America. Our products provide our client’s with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions.

At Lone Wolf Technologies, we are an equal opportunity employer that is committed to inclusion and diversity. We hire and attract candidates from all backgrounds regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and ensure that we will not discriminate on these basis. Please note that accommodations are available on request for candidates taking part in all aspects of the selection process. If you do require accommodations, please contact the Human Resources Department at Lone Wolf Technologies by calling 1-866-CRY-WOLF (1-866-279-9653) or emailing