Granicus provides technology that empowers government organizations to create better lives for the people they serve. By offering the industry’s leading cloud-based solutions for communications, meeting and agenda management, and digital services to more than 3,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 150 million people, creating a powerful network to enhance government transparency and citizen engagement. By optimizing decision-making processes, Granicus strives to help government realize better outcomes and have a greater impact for the citizens they serve.

As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood.

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Junior Project Manager

St. Paul, MN
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Job Description

Junior Project Managers lead and execute website projects. They guide customers through a proven implementation process to leverage our award winning Content Management System (CMS). Project Managers have access to in-house designers, UX, developers, and trainers who share our standards of excellence across client deliverables and relationships. Strong candidates have a proven track record of successfully managing projects for government clients, as well as demonstrated leadership capabilities. A desire to be part of a results-driven, client-focused, fast paced team who loves the mission of providing best-in-class service to clients is a must.

Essential Functions:
Manage multiple (10+) website projects of similar scope and size for public sector clients 
Own the customer communication, project scope, timeline, and budget
Learn the tech well enough to provide consultation and technical support for those customers under your watch 
Coordinate cross-functional teams to best serve our customers
Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables 
Leverage company standard processes and tools for executing, tracking, and billing projects
Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices 
Support and consult Sales and Customer Success teams in pursuit of future opportunities 
Survey and achieve consistently high customer satisfaction feedback
Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel 

Skills & Requirements

Skills & Experience:
1+ years’ experience in a website development environment is preferred
Experience working with distributed/remote teams
Enjoy managing simultaneous projects in a fast-paced environment
Possess superior communication (oral and written) and analytical skills
Familiarity with web usability, accessibility, and best practices
Working knowledge of project management solutions (NetSuite OpenAir and/or Smartsheet preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

 

 

Qualifications

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