Granicus provides technology that empowers government organizations to create better lives for the people they serve. By offering the industry’s leading cloud-based solutions for communications, meeting and agenda management, and digital services to more than 3,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 150 million people, creating a powerful network to enhance government transparency and citizen engagement. By optimizing decision-making processes, Granicus strives to help government realize better outcomes and have a greater impact for the citizens they serve.

As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations to make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better understood.

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Head of Engineering

London, UK
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Job Description

The Engineering Director is a managerial and technical leader of an engineering team responsible for the govService product line. This person has extensive hands-on experience in software development and cloud operations and has the capacity to make responsible tactical and strategic decisions concerning the operability, sustainability, security, and scalability of the govService solution. They are responsible for developing procedures and practices that support the execution of the engineering team’s objectives, while helping to maintain the innovative, fun, and purposeful culture of the team.  The Engineering Director works with leaders across the govService team – such as the product management, customer support, and cloud operations – to ensure key stakeholders’ needs are represented.  The Engineering Director establishes and collects key performance indicators of their team to report to upper management.  Finally, the Engineering Director is a manager of managers, and is responsible for employee development, mentoring, training, and performance assessments.

What You'll Do:

  • Represent engineering interests in interactions with product management, security, and technical operations leaders
  • Perform hiring and employee management, including coaching, skills development, and performance assessment
  • Ensure scrum team structure fully represents company priorities on an ongoing basis
  • Provide technical insight for executive decision-makers
  • Facilitate horizontal collaboration between engineers and other technical staff
  • Prioritize and delegate security issues from the Security team to the software engineering teams
  • Identify and/or help to eliminate obstacles or sources of inefficiency in the engineering processes
  • Steward and continuously improve processes around incident management
  • Report on key performance indicators for the teams, including execution against objectives, application uptime, and agile process health
  • Work with teams across the organization to ensure ongoing compliance to security and data privacy regulations
Skills & Requirements

Who you are :

  • Extensive (multiple years) experience developing, testing, shipping, and supporting production software applications using the web technologies, programming languages, and support and automation and devops tools that build and maintain the Granicus platform and govService product suite
  • Several years of experience managing high-performing, global engineering teams with multiple technology disciplines including development, configuration management, and devops
  • Experience working with modern cloud providers such as AWS, Azure, or Google Cloud, and experience delivering software using modern CI/CD pipelines
  • Demonstrated track record of success in designing and supporting complex systems in a fast paced, collaborative environment
  • Detail orientation; data-driven and highly analytical approach
  • Excellent communication (verbal and written) skills for assessing business opportunities and interacting with all internal organizations and business customer groups
  • High level of personal initiative, integrity, and leadership
  • Ability to serve as the technical leader of an open, collaborative, and extraordinarily skilled software development team
  • Experience managing or working with teams in different geographic locations and time zones
  • Experience with GDPR and ISO 27001 compliance

Security Requirement

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.


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