Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 4,500 government organizations and connects more than 220 million people in the largest Citizen Subscriber Network of its kind.

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Business Administrator

St. Paul, MN
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Job Description

Looking for a hardworking entry-level applicant with the drive to learn more about renewals, administration, contracts, and the SaaS and government industry. The Business Administrator will work within the Legal Department on the renewal of existing business as well as managing CRM processes. Essential skills for this role include attention to detail, initiative and critical thinking.

What You Will Do:

  • Review and summarize client contract reporting for renewals
  • Send out renewal paperwork, monitor renewal status and finalize subscriptions
  • Monitor Salesforce dashboard to drive daily activity
  • CRM system administration and client data entry
  • Complete requests involving simple vendor forms and contract changes, W9s, and insurance
  • Communicate with resellers and clients during the renewal process
  • Assist with the administration of meetings as needed
  • Additional data review projects as assigned

Skills & Requirements

What You Will Have:

  • Recommended for entry-level applicants or recent graduates
  • Up to 1 year in legal, finance, administration or a similar detail-oriented role (preferred)
  • Experience with customer service (preferred)
  • Experience with SaaS subscription models and CRM systems (preferred)
  • Strong attention to detail
  • Strong written and oral communication
  • Ability to work in a fast-paced and demanding environment
  • Enthusiasm for expanding knowledge and skills
  • Strong skills in MS PowerPoint, Excel and Word



At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage 
  • Transit and/or parking supplement for office based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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