Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 4,500 government organizations and connects more than 220 million people in the largest Citizen Subscriber Network of its kind.

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QA Automation Engineer

Bengaluru, IN
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Job Description

The QA Engineer role at Granicus is for testers growing their software engineering skills in a SaaS environment.  Their key contributions are automated SOFTWARE tests for the product-driven features within the Granicus product suite.
The QA Engineer is expected to contribute to the broader Granicus technology organization, both in the deployment and support of applications in higher environments and as a mentor to less experienced team members.

What you'll do:

• Collaborate with development and product management to deliver SaaS based solutions.
• Perform all the essential functions of a QA Automation Engineer, including manual testing if required.
• Use automation frameworks to develop automated test suites. 
• Develop and maintain testing processes for one or more applications in the Granicus product suite.
• Be a go-to resource for support and operational issues within your area(s) of expertise.

Skills & Requirements

Who you are:

• Experience testing within an agile development process.
• Experience using automation test frameworks such as Selenium, Ghost Inspector, Behave, Postman etc to develop automated end-to-end, integration and unit tests. 
• Knowledge and experience in web technologies (HTML, CSS, JavaScript, JSON, etc).
• Knowledge of database concepts (MySQL).
• Excellent communication and time management skills.
• Strong analytical and problem-solving skills.
• Passion for learning new things and the ability to do so quickly.


Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.


A QA Engineer understands our processes, can execute stories independently for test creation and strives towards our values.
• Core maintainer of tests for at least one app/area of large app
• Can explain the Granicus software development process (SDLC)
• Can identify whether the scrum process is being followed appropriately
o Ticket states
o Proper level of detail for stories and subtasks
o Tickets progressing through process as proscribed by scrum
• Develops deliverable units of acceptance from user story based tests
• Can identify whether development team values are being followed


• Interest in/experience with civic-minded processes and their improvement
o e.g., understands clerking, role of agendas in councils/boards, Robert's rules, email campaigns
• Comfortable working on a distributed team
• Comfortable working on a team with diverse skill levels and experience
• Hungry learner
• Willing mentor
• Positive
• Good communicator
• Capable of appropriately engaging in constructive conflict

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.