Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 4,500 government organizations and connects more than 220 million people in the largest Citizen Subscriber Network of its kind.

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Sales Engineer

$70,000 - $90,000 + commission*

Remote
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Job Description

This position is a strategic technical resource for the Granicus sales force. The Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process, serving as a solutions consultant on behalf of the customer and in conjunction with the sales team.

Sales Engineers identify technical issues assuring complete customer satisfaction through all stages of the sales process, establishing and maintaining strong relationships throughout the sales cycle. They create combined solutions of services and technology to facilitate critical business objectives for Granicus customers.

What You Get To Do:

  • Develop and deliver effective demonstrations of key technical aspects of Granicus solutions that convey how they will contribute to achieving customer goals.
  • Be a strategic technical resource for the sales organization
  • Respond to functional and technical elements of RFIs/RFPs
  • Work with product and sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind
  • Learn the full suite of the Granicus platform and grow into the role of Sales Engineer
  • Meet with “Govies” and help them reimagine the connection between people and government
  • Be a product champion for Granicus solutions

 

Skills & Requirements

What We Need In You:

  • A self-motivated entrepreneur and technology enthusiast with a proven track record in software sales and knowledge of technology.
  • Relish the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
  • Strong presentation and professional written communications skills are a must.
  • Strong ability to quickly comprehend and explain complex engineering concepts in simple, effective terms.
  • One or more years of pre-sales engineer, consulting, or customer-facing service delivery experience is preferred
  • Bachelor's Degree and/or equivalent business or technical education required
  • Achievement and experience articulating SaaS solutions and their value
  • Primarily via teleconference. Excellent verbal and written communications skills.
  • Track record of continuous learning and solution-finding
  • Ability to apply solutions, technology and products to a business opportunity
  • Strong organizational, communications and teamwork skills
  • Knowledge and experience in cloud-based or SaaS platforms
  • Ability to articulate technical solutions to a non-technical audience, both externally and internally

Candidate Will Be Measured On:

  • Achieving assigned productivity quotas
  • Ability to maintain deal through-put in early deal-sales process steps
  • Ability to support the Granicus sales teams
  • Ability to maintain high customer satisfaction ratings that meet customer standards
  • Completion of required training and development objectives within the assigned timeframe

**Starting rate may vary depending upon location and/or experience**

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Qualifications

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage 
  • Transit and/or parking supplement for office based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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