Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 5,500 government organizations and connects more than 280 million people in the largest Citizen Subscriber Network of its kind.

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Senior Quality Automation Engineer

Bengaluru, IN
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Job Description

The Granicus Senior Quality Automation Engineer is responsible for creating, managing, documenting, and executing automated test suites from scratch. The Senior Quality Automation Engineer contributes to the overall quality of multiple software platforms, executing on quality initiatives throughout the entire testing lifecycle. Responsibilities include, but are not limited to, automated test suite creation, automated test execution, mentorship of automated testing team, manual testing, defect analysis, status reporting, and generating metrics as required.

Granicus releases new features and functionality frequently, and the QA team is on the cutting edge of everything we do. In this role you and your team become key product experts and drive how new features are implemented.

WHAT YOU GET TO DO:

  • Develop and execute reusable automated test suites for existing features and new product enhancements
  •  Integrate automated tests and test results into appropriate CI/CD pipelines
  • Debug and triage failures, escalating issues as warranted
  • Lead and mentor automated test team
  • Identify areas of risk and mitigate those areas to ensure stable releases
  • Ensure quality criteria is met for all areas before product release
Skills & Requirements
  • Bachelor’s degree in Computer Science/Information Technology or related field; or software test related experience/knowledge
  • 5+ years experience with automated testing, creating and executing automated test suites from scratch using Ruby/Rails, Java, Javascript, or equivalent automation tech stack in a professional software development environment
  • 3+ years’ experience in a web-based testing environment
  • Experience with exploratory/edge/corner testing techniques and risk-based testing
  • Strong attention to detail
  • Ability to multitask, prioritize, and quickly adjust in a rapidly changing environment


PREFERRED SKILLS

  • Familiarity working within an agile software development process (XP)
  • Experience with cross-browser and mobile device compatibility testing
  • Experience testing web services
  • Experience in a SaaS environment

EXAMPLES OF POSSIBLE PERFORMANCE METRICS

  • Customer-reported production defects are under a certain threshold
  • Overall test coverage is increased


SECURITY REQUIREMENT 

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Qualifications