Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 4,500 government organizations and connects more than 220 million people in the largest Citizen Subscriber Network of its kind.

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Data Analyst

$55-70K+ bonus*

Baltimore, MD
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Job Description

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Granicus needs a Data Analyst for our Corporate Development and Strategy Business Insights team. The Corporate Development and Strategy team is responsible for numerous critical activities including mergers and acquisitions, driving strategic initiatives, acquisition integrations, complex cross functional reporting and overall strategic planning for the organization. The Corp Dev and Strategy team collaborates closely with the senior and executive leadership within Granicus to accomplish our strategic initiatives and contribute to the objectives of other functions.

Strong Data Analyst candidates have a proven track record of creating and maintaining detailed and informative reports that allow business users of our company to make informed decisions. You’ll need strong analytical and technical skills to maintain reports and dataflows that work, continually improve those that don’t, and sound judgement to know the difference. A desire to be part of a results-driven, client-focused (yes – even in an internal role!), fast paced team who loves the mission of helping government create better lives for more people is a must.

What You Get to Do:

·        Work with key stakeholders across departments to identify data requirements and implement these quickly and accurately

·        Assist with reporting needs across the organization. This includes Board level reporting, standard and custom reports as requested by the Executive Leadership team and equipping front line managers with reports that support their unique organizational needs. Examples of standard reporting include: Utilization, Churn, NPS, Pipeline, Project Profitability, Resource Forecasting, Revenue Forecasting, and Project Level reporting 

·        Identify, analyze, and interpret trends or patterns in complex datasets

·        Coordinate data analytics efforts across multiple functions

·        Develop, manage, and monitor reports and dashboards in PowerBI to ensure data quality and assist in data validation with our Data Engineer

·        Create, manage, and monitor data pipelines both within the Microsoft PowerBI service and outside of Power BI utilizing APIs and Azure

·        Provide quality assurance of data by studying, cleaning, organizing, and building data models to be used cross-departmentally

·        Present data insights and recommendations to key stakeholders and articulate intricate technical details to non-technical resources

  • Contribute to the evaluation and implementation of new tools, solutions, and processes to improve and optimize functional team operations and reporting capabilities

·        Understand business-wide systems and data implications, leveraging data to provide insights

·        Teach cross-departmental team members how to utilize PowerBI and system best practices

  • Perform R&D to determine features and supporting applications that will add organizational value
Skills & Requirements

Who You Are:

·        Have a minimum of 2 years’ experience in a role focused on reporting and data analytics, ideally with a focus on cross functional reporting

·        Advanced proficiency in the use of data systems including PowerBI and Azure

·        Ability to translate raw data into meaningful metrics

·        Familiarity of enterprise information systems including data modeling, data dependency, automation, and business process management

·        Possess superior communication skills - oral, written, and visual (ex: process mapping/workflow) This includes sound judgement on when individuals need to be consulted versus informed, and whether communications go direct to individual contributors, or flow through team managers

·        Strong attention to detail

·        The desire to Identify, own and solve problems independently and as part of cross functional teams

·        Proficient use of CRM solutions (Salesforce preferred) and project management solutions (OpenAir, Wrike and/or Smartsheet preferred)

·        Strong ability to self-motivate and manage time

·        Ability to travel, as needed (up to 10%)

·        Have an authentic presence at all times

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

*Starting rate may vary by experience and/or location*

Qualifications

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage 
  • Transit and/or parking supplement for office based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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