OpenCities (now part of Granicus) is looking for talented quality automation engineers to join our cross-disciplinary SaaS product team. You work as part of a team of expert developers, testers and designers, adding your expertise in software testing, so that together your team can deliver on the Granicus mission to help government serve better. As a quality automation engoneer, you will be accountable for the quality of your product and deliver high quality releases as planned.

The Granicus Quality Automation Engineer is responsible for creating, managing, documenting, and executing automated test suites from scratch. The Quality Automation Engineer contributes to the overall quality of multiple software platforms, executing on quality initiatives throughout the entire testing lifecycle. Responsibilities include, but are not limited to, automated test suite creation, automated test execution, manual testing, defect analysis, status reporting, and generating metrics as required. 

Granicus releases new features and functionality frequently, and the QA team is on the cutting edge of everything we do. In this role you and your team become key product experts and drive how new features are implemented.

What you get to do :-

• Planning and prioritising testing activities
• Collaborating with the design team to solve application faults
• Bring in ootb and innovative thinking in Manual as well as Automation testing
• Develop and execute reusable automated test suites for existing features and new product enhancements
• Integrate automated tests and test results into appropriate CI/CD pipelines
• Suggest automated software test procedures
• Debug and triage failures, escalating issues as warranted
• Troubleshooting automation software and finalizing system procedures
• Identify areas of risk and mitigate those areas to ensure stable releases
• Ensure quality criteria is met for all areas before product release

QUALIFICATIONS

• Bachelor’s degree in Computer Science/Information Technology or related field; or software test related experience/knowledge 
• 5+ years experience with automated testing using Robot Framework, Selenium, Jmeter and creating and executing automated test suites from scratch using C#/Java/Python automation tech stack in a professional software development environment
• 3+ years’ experience in a web-based testing environment 
• Experience with exploratory/edge/corner testing techniques and risk-based testing 
• Know-how of different types of testing methods like white box and black box testing
• Experience with exploratory/edge/corner testing techniques and risk-based testing 
• Strong attention to detail 
• Ability to multitask, prioritise, and quickly adjust in a rapidly changing environment
• Passion for learning new things and the ability to do so quickly

PREFERRED SKILLS

• Familiarity working within an agile software development process (XP) 
• Experience with cross-browser and mobile device compatibility testing 
• Experience testing web services 
• Experience in a SaaS environment
• Good analytical and troubleshooting skills

EXAMPLES OF POSSIBLE PERFORMANCE METRICS

• Customer-reported production defects are under a certain threshold
• Overall test coverage is increased
• Risk-assessment is created for components going into a release

SECURITY REQUIREMENT 

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.