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Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 5,500 government organizations and connects more than 280 million people in the largest Citizen Subscriber Network of its kind.

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Network Engineer

Chicago, IL or Denver, CO or St. Paul, MN
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Job Description

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see the impactful work we’ve done on communities across the country (and world!): https://granicus.com/success-stories/ 

Granicus is looking for an experienced Network Engineer to join our internal infrastructure and network engineering team.  This role is critical to maintaining and optimizing the performance of Grancius' networks and infrastructure, with a focus on availability, scalability and simplification. Devices include (but are not limited to): Cisco switches, Palo Alto firewall/VPN and F5 load balancers. 

What You Will Do

  • Plan for and install new software releases and system hardware/software upgrades
  • Ensure regular patches and updates are installed
  • Perform or monitor system backups/recovery
  • Participate in a 24x7 on-call rotation, including maintenance windows
  • Triage, resolve and document incidents and problems
  • Execute well documented Change Controls
  • Ensure network resources and assets are logged and monitored along with appropriate actions for events
  • Take initiative to suggest and implement improvements/enhancements, especially geared towards automating Granicus systems
  • Document changes, incidents, problems and architecture from a technical support perspective
  • Ensure the confidentiality, integrity, and availability of Granicus infrastructure assets
  • Provide direction, scope and management of Infrastructure Engineering automation efforts
  • Provide direction and leadership related to network security design and requirements
  • ·Define, design and implement network best practices; Act as a liaison to other technical teams on how to optimize and secure the network environment
  • Ensure Infrastructure Engineering has proper capacity planning, reporting and management of network resources
  • Provide expert level supervision of high-risk Change Requests
 Skills & Requirements

Who You Are

  • 5+ years’ experience administrating network routers, switches, and firewalls
  • 3+ years’ experience administrating load balancers
  • 1+ years’ experience working in cloud environments
  • 1+ years’ experience automating networks (via Python, Ansible, Terraform, Git or similar)
  • Experienced with Linux operating systems, IP network services including DNS, NTP, SSH, etc.
  • Experienced with regular patching of network gear
  • Experienced researching and resolving security vulnerabilities
  • Working knowledge of network storage in a virtual Environment
  • Working knowledge of certificates and certificate management

Bonus Qualifications

  • Experience with Palo Alto Firewalls
  • Experience with F5 Load Balancers
  • Experience with Cisco UCS
  • Experience with VMware PowerCLI and/or API
  • Experience with PowerShell
  • Experience with Linux OS – CentOS, Ubuntu or RedHat
  • Experience with NetApp based Network Storage systems
  • Understanding of security frameworks such as ISO 27001, NIST 800-53 and FedRAMP
  • BA/BS in a technology related discipline

Security Requirement:  Responsiblefor Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

*Starting rate may vary by experience and/or location*

 Qualifications

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage 
  • Transit and/or parking supplement for office based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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