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Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with more than 5,500 government organizations and connects more than 280 million people in the largest Citizen Subscriber Network of its kind.

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DevOps Engineer

St. Paul, MN or Denver, CO or Washington, DC
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Job Description

Are you looking for meaning and purpose in the work you do?

Granicus is a global (remote first) software as a service company building products for the public sector. We digitize government services for all levels of government: city, county, state and federal. We also work with the UK, Canada, Australia and EU.

Examples of our work:

  • City of Oakland, California has used Granicus solutions to enhance its transparency and citizen engagement efforts.

  • In the aftermath of Hurricane Harvey, the City of Hurst, Texas was inundated with calls and emails about how to provide donations, dollars or a helping hand, which consumed valuable staff time. They needed a “central source of truth” and an easier way to get vital information to residents before, during and after the hurricane.

  • Michigan Department of Health and Human Services (MDHHS) needed an efficient way to improve and increase foster parent recruitment in the state with a 400% over goal result.

Click => Success Stories to learn more about  the impactful work we’ve done in communities across the country and world.

Some quick highlights about us:

  • #1 GovTech company

  • 22B messages sent annually (22B is not a typo)

  • 280M subscribers

  • 900+ global employees (300+ on the product team)

  • Remote first company, this is not temporary. Should you be seeking an in person or hybrid situation and live near one of our hubs we can accommodate you.

Click => Careers to learn more about working at Granicus.

NOTE: Granicus is subject to the Executive Order requiring employees of federal contractors to be fully vaccinated for COVID-19.

About this role:

  • Hiring Manager:  Jason Rose - Manager of Platform Engineering - LinkedIn Profile

  • Salary Range: $85,000+ plus bonus (starting salary may differ by experience and/or location)

  • Interview process: 5-6 steps that can be done in 2 weeks (calendars permitting)

The following is a profile or persona of who we are looking for. If you have many of the characteristics below, and we want to learn more about all your skills, please apply so we can start a conversation.

The DevOps Engineer will play a significant role in development, automation, and security across our diverse company portfolio. We presently use Chef, GitLab, GitLab-CI, Terraform, and Kubernetes to automate the testing and delivery of both our Windows and Linux based hosted applications; with plans to consolidate on GitLab-CI and Kubernetes Our ideal candidate will have a deep understanding of full-stack application development, testing, continuous integration, a passion for security, and extensive experience working in an agile software development environment.

 Skills & Requirements
 Essential Functions:
  • Support the software development process by identifying inefficiencies, recommending solutions, automating delivery, and implementing testing
  • Participate in a Tier-2 on-call rotation with other Engineers providing 24x7 infrastructure / application support
  • Escalation support for Tier 2 Support
  • Provisioning and maintenance of systems, load balancer configs, firewall rules, and other automation driven infrastructure tasks
  • Mentoring other engineers
  • Technical leadership of small to mid-size projects

Qualifications:

  • Bachelor's Degree in Computer Science and/or strong CS fundamentals
  • 3+ years Software Engineering or Operations support
  • Minimum of 1 years’ experience with Ruby/Rails
  • Effective communication skills for working across support and engineering departments
  • Extensive knowledge of source control management GitHub, GitLab preferred
  • Experience with CI systems such as Jenkins or GitLab preferred  
  • Experience with cloud hosting infrastructure especially Amazon AWS or Microsoft Azure Experience in virtualization environments especially VMware vSphere
  • Working knowledge of and passion for automating software delivery
  • Passion for security and identifying opportunities to improve security and testing
  • Extensive knowledge and experience with development best practices and methodologies, including test driven development, behavior testing, continuous integration, and static analysis.

Bonus Qualifications:

  • Experience developing for one or more relational database technologies
    - Oracle, MySQL, PostgreSQL, MS SQL, etc.
  • Experience working in multiple programming languages
    - Ruby, PHP, C#, Bash, Powershell, Java
  • Web hosting administration experience
    - IIS, Apache, NGINX
  • Experience using community projects and contributing back to open source
    - Evaluating and using community cookbooks/playbooks/manifests/etc
    - Contributing to open source projects using GitHub and BitBucket
  • Containerization
    - Docker, EKS, AKS, Windows containers

Security Requirement:

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the
company's information security program.

 Qualifications

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

  • Flexible Time Off
  • Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
  • 401(k) plan with matching contribution
  • Tuition & Training Reimbursement
  • Paid Parental Leave
  • Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
  • Group legal coverage 
  • Transit and/or parking supplement for office based employees
  • Free snacks and drinks in our offices
  • And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 

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