Quality Assurance Engineer #569062 Remote

Quality Assurance Engineer

$55,000 - $65,000 + bonus*

Raleigh-Durham, NC

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Job Description

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities. Come see the impactful work we’ve done on communities across the country (and world!): https://granicus.com/success-stories/

The Granicus Quality Assurance Engineer contributes to the overall quality of multiple software platforms, executing on quality initiatives throughout the entire testing lifecycle. Responsibilities include, but are not limited to, test case creation, manual testing, defect analysis, status reporting, and generating metrics as required. Experience or familiarity with automated testing are highly desirable.

You’ll be working with a high-performing, fast-moving team. The product is young and in a high-growth, nascent product space. The right candidate will be able to manage a consistent level of uncertainty as the product matures and finds its footing. They will have a direct impact on the success of the product, as they become a key product expert and drive new feature implementations and maintenance. All while building the foundation of our Quality culture.

What You'll Do:

Develop and execute test cases for new product enhancements
Identify areas of risk and mitigate those areas to ensure stable releases
Ensure quality criteria is met for all areas before product release
Other duties as assigned

Skills & Requirements

Who You Are:

Bachelor’s degree in Computer Science/Information Technology or related field; or software test related experience/knowledge
Familiarity with the python programming language
Familiarity and experience with relational databases and SQL
Familiarity and experience with automated testing, executing automated test scripts using Selenium IDE
5+ years of software testing experience in a professional software development environment
3+ years’ experience in a web-based testing environment
Experience with exploratory/edge/corner testing techniques and risk-based testing
Strong attention to detail
Ability to multitask, prioritize, and quickly adjust in a rapidly changing environment
Familiarity working within an agile software development process
Experience with cross-browser and mobile device compatibility testing
Experience testing web services like REST & GraphQL
Experience in a SaaS environment
Familiarity working with asynchronous queueing systems

Examples of Possible Performance Metrics:

Customer-reported production defects are under a certain threshold
Overall test coverage is increased
Risk-assessment is created for components going into a release

Qualifications

Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

Flexible Time Off
Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
401(k) plan with matching contribution
Tuition & Training Reimbursement
Paid Parental Leave
Employer paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
Group legal coverage
Transit and/or parking supplement for office based employees
Free snacks and drinks in our offices
And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.