Our Sr. Manager of Product Management is a strategic leader responsible for defining product vision, driving business outcomes, and translating market needs into scalable Computer-Aided Dispatch (CAD) solutions. This role will identify new and expanded market opportunities in the Public Sector space, show ownership of requirements definition and design of products/solutions that meet demonstrated market needs, handle project management of creation and delivery of products/solutions, coordinate with development, quality assurance, business leaders and other stakeholders, and drive a product roadmap that sets CentralSquare up for success in the market. This role must have a passion for technology, experience leveraging AI tools to drive results, designing innovative new products and solutions, and a love for hands-on agile-style project management.
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Job Duties Include:
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· Lead a team of product management professionals in the development of both strategic and tactical deliverables.
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· Manage team of Product Managers, budget, and associated resources.
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· Assist in the assignment and management of a large cross-functional team to deliver product development results, leading through influence and by example
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· Develop and manage product line strategy and execution.
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· Create product roadmap to support our business strategy, leverage strong process and project management abilities to envision, manage product lifecycle from idea inception, support go-to-market plans, and lead with a customer first mindset.
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· Become an expert within CentralSquare on the Public-Sector market segment, current and future.
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· Leverage AI tools to accelerate product management deliverables and customer outcomes
· Provide SaaS thought leadership and direction as new SaaS applications are created and for the re-engineering of existing capabilities.
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· Develop the requirements for highly differentiated Public-Sector solutions, products, and/or services, including strategy definition, requirements analysis, and delineation of the market opportunity.
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· Provide timely and effective reports of product performance for development and product release plans.
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· Collaborate with team to get feedback from the field on new feature requirements and enhancements in efforts to drive product utilization.
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· Conduct market research, monitor competitive activity, and identify customer targets and their needs.
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· Apply learnings to current products and in ideation sessions for the development of new products or solutions.
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· Participate in sales, business development, and existing customer calls or meetings as appropriate to hear and understand first-hand the needs and requirements of prospects and customers.
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· Ensure product development processes adhere to Agile (or similar) principles and align with company resource planning and allocation efforts.
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· Articulate new product features and benefits to internal groups, including marketing and sales.
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· Stewardship of products from concept to launch.
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· Manage the P&L of the product line and demonstrated success in expanding into adjacencies.
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· Performs all other duties as assigned.
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