Vulnerability Operations Engineer - Remote #609901 United States

Vulnerability Operations Engineer - Remote

United States

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About CentralSquare Technologies

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

Job Description

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Role

CentralSquare is seeking a Vulnerability Operations (VulnOps) Engineer to join our Security team. This is an individual contributor role purpose-built for the post-AI era of vulnerability discovery — where AI models can now find and exploit flaws at machine speed, and reactive patch cycles are no longer sufficient.

This role is not an advisory function. The VulnOps Engineer owns the full pipeline from discovery through fix delivery: running AI-powered scanning against CentralSquare's codebases and dependencies on a continuous basis, generating validated fixes, and submitting ready-to-merge pull requests into owning teams' Azure DevOps pipelines. App teams retain code review and merge authority; this role exists to ensure they are never handed a problem without also being handed a solution.

Job Duties Include:

Proactive Vulnerability Discovery

Operate and continuously improve an AI-powered scanning pipeline across CentralSquare's first-party codebases, open-source dependencies, and infrastructure components
Use Claude Code, Veracode, and Orca to conduct ongoing static analysis, software composition analysis (SCA), and cloud posture assessments
Apply reachability analysis to distinguish genuinely exploitable vulnerabilities from theoretical findings, reducing alert fatigue and focusing remediation effort where risk is real
Monitor threat intelligence feeds, CVE disclosures, and coordinated disclosure programs (including Project Glasswing patch releases) to identify newly disclosed vulnerabilities affecting CentralSquare's software supply chain

Fix Development and Delivery

Develop and validate fixes (code patches, dependency upgrades, configuration changes) using AI coding agents such as Claude Code, verifying resolution without regressions before submission
Submit validated fixes as pull requests into owning teams' Azure DevOps repositories, with clear documentation of the vulnerability, risk context, and fix rationale to support efficient review and merge
Collaborate with application and infrastructure teams during code review, providing technical context and responding to questions about proposed changes

SLA Ownership and Reporting

Own the end-to-end SLA lifecycle for all open findings, maintaining real-time tracking of detection, fix submission, and merge status in the vulnerability management system
Proactively escalate findings approaching SLA breach with remediation options and risk context
Produce regular reporting on pipeline health, SLA adherence, remediation velocity, and open risk posture for the security leadership team

Toolchain and Pipeline Maintenance

Own the configuration, tuning, and operational health of VulnOps tooling including Veracode, Orca, Claude Code, and Azure DevOps security integrations
Identify and reduce false positive rates through policy tuning and reachability filtering, ensuring signal quality remains high as scan volume increases
Contribute to the development of automated remediation pipelines, including AI-assisted fix generation integrated directly into CI/CD workflows
Evaluate and recommend new tools and capabilities as the AI security tooling landscape evolves

Cross-Functional Collaboration

Work closely with application engineering, DevOps, and infrastructure teams to ensure fix delivery is efficient and minimally disruptive to development velocity
Provide security guidance to engineering teams on secure coding practices and dependency management in the context of AI-accelerated vulnerability discovery
Partner with the Risk and Compliance team to ensure vulnerability data and SLA metrics align with audit and regulatory reporting requirements (NIST CSF, PCI DSS, CJIS)
Perform other duties as assigned

Skills & Requirements

Qualifications

Education and Experience

Bachelor's degree in Cybersecurity, Computer Science, or Information Technology, or equivalent professional experience
5–7 years of professional experience in application security, vulnerability management, or a combined security engineering role
Demonstrated hands-on experience using AI coding agents (Claude Code or equivalent) to find, evaluate, and generate fixes for software vulnerabilities

Technical Skills

Proficiency with SAST and SCA tooling; direct experience with Veracode strongly preferred
Experience with cloud security posture management; direct experience with Orca preferred
Working experience with Azure DevOps for CI/CD pipeline integration and pull request workflows
Ability to read, understand, and write code across at least two languages commonly used in enterprise SaaS environments (e.g., Java, C#, Python, JavaScript/TypeScript, Terraform)
Strong understanding of reachability analysis and the ability to apply it to distinguish exploitable findings from theoretical risk
Familiarity with dependency and supply chain security concepts, including SBOM generation and management
Working knowledge of common vulnerability classes (injection, memory corruption, authentication flaws, insecure deserialization, etc.) and their remediation patterns
Understanding of security frameworks including NIST CSF and CIS Controls

Soft Skills and Work Style

Highly systematic and process-driven — capable of managing a high volume of concurrent findings without losing precision or letting items fall through the cracks
Self-directed and accountable: this role is measured by fix delivery and SLA outcomes, not activity metrics
Strong written communication skills — fix submissions must include documentation that gives owning teams sufficient context for confident, efficient code review
Comfortable working across organizational boundaries, earning credibility with engineering teams through technical quality rather than authority
Able to prioritize effectively under pressure, with clear judgment about when to escalate versus resolve independently

CJIS Clearance

A required part of the onboarding process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance—a critical credential for safeguarding public safety data. At CentralSquare, we’ll stand with you every step of the way to secure this clearance should you be selected for hire. As part of the process, a comprehensive background check will be conducted, and please note that U.S. citizenship or permanent residency is generally required to obtain CJIS clearance.

Qualifications