IT Engineer II - Systems Administrator
US-CO-Denver
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!
We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.
Major Activities (Purpose/Summary)
The IT Engineer II is responsible for supporting Enterprise systems and services. This position also responsible for monitoring and maintaining systems that run these services, participate in planning capacity, help employees with Enterprise service problems and provide expertise to keep the services running over the network at all Vertafore sites.
Job Responsibilities
• Provides expertise, support and direction on corporate Enterprise services including active directory integrations, email, and internal Enterprise application backend services
• Responsible for the uptime (and troubleshooting) on key Enterprise systems and services
• Responsible for capacity planning, functionality planning, and rollout of key Enterprise services
• Works closely with all employees on issues occurring on key Enterprise systems and services
• Works closely with all other IT staff to support in-house and corporate technology objectives.
• Supports the IT department management with planning, administration, and execution of corporate and service level policies and initiatives on all levels
• Primarily responsible for installation, configuration, repair and replacement system required to run key Enterprise systems and services
• Responsible for supporting upgrades to new versions of services based on best practices and supported platforms
• Responsible for overseeing, advising and mentoring junior staff members
• Demonstrated project management skills
• Ability to work independently on projects and daily activities
Technology
• Experience with Microsoft server networking, permissions, security, and active directory
• Experience with the cloud services including, email systems (O365/Exchange), OneDrive and Sharepoint
• Experience with PC hardware, including desktop, notebook (laptop) and severs
• Experienced in best practices for the use of a distributed Microsoft network
• Experience with Microsoft desktop applications and operating systems and how they interact with Microsoft networks
• Lync/Skype for Business, OneDrive, Sharepoint and Exchange including Office 365 and Teams integration
• Global GPO Management
• Minimum of five years administering Microsoft server operating systems including active directory, GPO, DNS, DHCP, PowerShell scripting, backend integration services
• Minimum of 5 years supporting Exchange or O365 including ADFS Authentication Services
• Minimum five years in configuration and troubleshooting of workstation hardware and peripherals
• Prefer skills that include: PowerShell Scripting, SSO Federation, TLS Protocols, EOP Management, DKIM and SPF, Radius Authentication Management, Certificate Management and Implementation
• Demonstrate ability to support Merger and Acquisition integrations
Demonstrates ability to apply professional engineering principles and skills:
• Performs formal system design bases on IS management methodologies
• Applies Quality Control and Quality Assurance principles
• Ability to communicate complex technical concepts to individuals varying various technical ability
Documentation and Training
• Writes and maintains complete and concise technical project documentation
• Presents training presentations on multiple technical levels
• BA/BS in Computer Science or related degree preferred
• Professional Certifications a plus
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com
Just a note, this contact information is for accommodation requests only.