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Implementation Consultant

US-CO-Denver
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Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

Wage Notice 24.04 per hour Job Description

$24.04 per hour

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. 

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. 

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. 

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

The Implementation Consultant I is a trusted advisor who combines project management, configuration, data conversion, training, and business expertise to guide customers through the software implementation process and support customer success. This role works across multiple Vertafore products and competencies while developing expertise in project management, data conversion, and training.  

  

Core Duties and Responsibilities:  

 

  • Develop subject matter expertise in Vertafore products, implementation methodology, and Property & Casualty (P&C) business operations. 

  • Work within and across teams to implement Vertafore products and deliver Professional Services. 

  • Manage and execute implementation projects from initiation through completion while serving as the liaison between customers and internal teams. 

  • Communicate project deliverables at all levels and ensure work is completed on time, within budget, and with high quality. 

  • Execute data conversion activities, develop project deliverables, and provide application configuration consulting throughout the project lifecycle. 

  • Manage multiple training engagements concurrently. 

  • Conduct presentations and educational sessions. 

  • Deliver in-person and remote training sessions. 

  • Partner with clients to ensure training events are planned and executed successfully. 

  • Prepare complete and concise internal reporting for customer engagements. 

  • Continuously develop existing skills and build new competencies. 

  • Other duties as assigned. 

 

Knowledge, Skills and Abilities:  

 

  • Strong knowledge of Property & Casualty (P&C) insurance business practices and independent insurance agency markets. 

  • Eagerness to develop market-leading skills and pursue continuous professional growth. 

  • Passion for learning new technologies and developing new skills. 

  • Highly organized with the ability to manage projects effectively. 

  • Proven ability to communicate with customers to ensure project progress and address concerns promptly. 

  • Demonstrated success building and maintaining business relationships in both remote and in-person environments. 

  • Ability to deliver onsite and remote consultative training across a variety of product capabilities. 

  • Comfortable supporting users as they adopt new technology. 

  • Strong interpersonal skills with the ability to engage and influence stakeholders, manage crucial conversations, and resolve conflicts. 

  • Effective prioritization skills with the ability to meet deadlines. 

  • Excellent written, verbal, and presentation skills. 

  • Outstanding time management skills. 

  • Creative and innovative approach to problem solving. 

  • Flexible and adaptable in a changing environment. 

 

 

Qualifications:  

 

  • Minimum of 2 years of experience in the Property & Casualty (P&C) insurance industry is preferred. 

  • Background in training and education is preferred. 

  • Prior insurance industry experience and knowledge is preferred. 

 

 

Additional Requirements and Details:  

 

  • Travel required up to 10% of the time.  

  • Occasional lifting and/or moving up to 10 pounds. 

  • Frequent repetitive hand and arm movements required to operate a computer. 

  • Specific vision abilities required by this job include close vision (working on a computer, etc.). 

  • Frequent sitting and/or standing.  

 

 Skills & Requirements

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. 

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

 Qualifications

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs.  Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

 

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone.  if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com

Just a note, this contact information is for accommodation requests only.

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