Knowledge and Skill Required
- 4 year college degree preferred
- Minimum of 2 years experience as a Manager working in a full service restaurant
- Excellent verbal and people development skills
- Must be validated on all positions in restaurant
Judgment Required
Must be able to coordinate multiple tasks while maintaining required standards of operation in daily restaurant activities. Must be able to determine applicability of experience and qualifications of job applicants. Must be able to draw on Operations experience and knowledge of Outback Steakhouse procedures to recommend appropriate solutions to restaurant problems.
Influence on Costs and Sales
Adherence to company standards and service levels, increases sales and minimizes costs. Oversees restaurant with annual sales of $2.0 - $5+ million. Proper handling of guest complaints increases future sales. Ensuring safe work and guest environment reduces risk management costs.
Personal Requirements
Managers must be available to work a variety of opens, swings, and closes. Closing shifts may require the manager to stay as late as 2:00 a.m. in some locations. Position requires extensive interaction with the public and all levels of employees both within and outside of the organization.
Supervision of Others
Direct
- 20-30 employees each shift
- 2-5 in-store trainers per shift
- 2-4 hospitality managers
- May also supervise a department
Physical Requirements
Lift minimum of 30 lbs.; ability to lift and/or move up to 30 lbs. Vision abilities to include: distance, close, color, depth, and peripheral. Also, the ability to adjust focus. Regular use of hands to finger handles or feels objects, tools, or controls; reach with hands and arms. Able to work in hot and cold environments.
Language, Math and Reasoning Skills
Ability to speak clearly and listen attentively to other employees and managers. Ability to read and/or follow written and verbal instructions and implement the same. Ability to add, subtract, multiply and divide. Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to perform office computer functions (Microsoft Office Product; Windows, Excel, Word, etc) on a daily basis. Ability to understand policies and procedures and to implement and enforce the same.
Outback Steakhouses prohibits the use of drugs and alcohol while in the workplace or on restaurant property. Also, sexual harassment and harassment based upon race, color, national origin, religion age, gender, sexual preference or disability is prohibited and will not be tolerated.
I have reviewed this job description and am able to perform the essential functions of the job under the described conditions. If you need any accommodation from the Company to enable you to perform essential job functions, please notify us.