Retail Station Manager

South Lyon, MI | Management | Full Time | Customer Service

Share This Job

Job Description

The Retail Station Manager will provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. The Retail Station Manager will direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

FUNCTIONS & RESPONSIBILITIES

  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.

ESSENTIAL FUNCTIONS

  • Stand and walk for extended periods of time.
  • Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
  • Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
  • Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.

Skills & Requirements


Education, Certification &/or License(s)

  • Driver’s License

Experience & Knowledge

  • Must have 2+ year(s) successful supervisory experience
  • Industry experience preferred, but not required
  • POS software

Performance Skills & Competencies

  • Strong written and verbal communication skills
  • Self-starter; self-motivated; sense of urgency; well organized; ability to achieve goals

COMPENSATION & BENEFITS


As part of your total compensation, RKA provides a comprehensive and highly competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have.

  • Insurance (Affordable!) - Health, Dental, Vision, and co. paid Life Insurance
  • Paid Time Off - Vacation, Personal Time, Sick Time, Floating and regular Holidays
  • Investments - 401K plan(with co. match)/Roth and Flexible Spending Accounts
  • Employee discount programs
  • Employee and Family Assistance Program (EAP)
  • Additional Benefits - Extensive Training and Mentoring Programs, Recognition Programs
  • Opportunities for Advancement with one of the largest family-owned businesses in the state of Michigan

ABOUT US


Established in 1956, RKA is a privately held 3rd generation family business. RKA enjoys established recognition as one of the Largest Family Owned Businesses in the State of Michigan and is certified by the Women’s Business Enterprise. We are a leader in the distribution of petroleum products, and provide fuel management solutions to Commercial, Industrial, National, Retail, Marine, Crude and Government customers in over 20 states.