Responsibilities:

• Manage and maintain Salesforce databases, including data cleansing, deduplication, and optimization
• Configure and customize Salesforce systems for optimized integration with other business tools
• Create and manage user accounts, roles, profiles, sharing rules, and security settings
• Develop and implement workflows, approval processes, and automation tools
• Generate custom reports and dashboards to provide actionable insights
• Provide user support, troubleshoot issues, and resolve technical problems
• Conduct regular system audits and implement necessary upgrades
• Collaborate with stakeholders to gather requirements and implement solutions
• Stay up-to-date with Salesforce updates and best practices

Requirements:

• College degree in Computer Science, Information Technology, or related field
• Salesforce Certified Administrator certification (ADM-201)
• 2-3 years of experience as a Salesforce Administrator
• Strong knowledge of Salesforce products and their functionalities
• Proficiency in Apex, Visualforce, and Lightning Web Components
• Experience with data migration and integration tools
• Excellent problem-solving and analytical skills
• Strong communication skills in English, both written and verbal
• Ability to work independently and manage time effectively

Preferred Qualifications:

• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder)
• Experience with Salesforce CPQ and billing systems
• Familiarity with agile development methodologies.