About PRGX

PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients.  For more information about PRGX, visit www.prgx.com.

JOB DUTIES & RESPONSIBILITIES:

• Conducts audits using client data to identify errors and recover revenue
• Finds, supports, and documents audit and claims operations
• Produces claims
• Updates claims management system
• Bills claims to client
• Reviews contracts, agreements, paperwork and electronic documents
• Inspects and evaluates client financial information
• Provides vendors with claim back-up information
• Packages claims for vendor and/or client
• Conducts buyer, contract and document pulls as required
• Provides support for audit team.
• Actively contacts vendors as part of the claim production process
• Independently produces written correspondences to vendor inquiries.
• Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
• Produces number and dollar volume of claims goals as defined by team leader and/or management.
• Adheres to the overall timing and deadline of an audit cycle.

Knowledge and Qualifications 

REQUIRED WORK EXPERIENCE:

·         Minimum of 2 years of professional business experience.

·         Professional audit experience is preferred.

Domain/Industry Knowledge & Focus

• Demonstrated ability to review multiple project types or vendor complexity levels with limited support or claim review before sent to vendors or clients

Data Analysis

• Demonstrates proficiency in all tools used and is a resource for less experienced staff

Problem identification & Resolution

• Creatively develops new ideas and solutions through acquired audit knowledge
• Identifies solutions to complex problems, seeking support as needed

Claim Production & Quality

• Regularly achieves production levels of claim value or counts in the top 75% of team members producing claims
• Performs entry-level audit tasks with little supervision
• Identifies ways to improve audit process and procedures related to own tasks
• Finds ways to perform tasks more efficiently
• Demonstrates ability to serve as knowledge resource on some claim concepts to lower-level staff and India teams

Client & Supplier Management

• Continues to show strong skills in organizing and retaining information received and is able to identify how answers to limited questions may relate to broader concepts
• Handles correspondence across multiple concepts, accurately interpreting the main issue in vendor/client correspondence and addressing it professionally, in a clear, thorough and concise manner

BEHAVIORAL COMPETENCIES:

THINKING

Maintains a Client Focus

• Delivers on commitments to clients
• Understands clients stated needs and requirements
• Communicates with vendors in professional and timely manner
• Meets clients’ needs
• Maintains positive relationships with clients and vendors

RELATING

Communicates with Impact

• Communicates in clear and concise manner
• Values and listens to others
• Adapts communication to different audiences
• Shares information in a timely manner

SELF-MANAGING

Displays Emotional Intelligence

• Remains calm and composed with day-to-day challenges
• Maintains focus when under pressure
• Recovers from setbacks typical to role
• Adapts to changes and shifting requirements, and maintains openness to new approaches
• Aware of own emotions and reactions
• Builds positive and trusting relationships with colleagues
• Sees the positive in people, situations and events

Organizes & Prioritizes

• Organizes info to complete daily work
• Plans and performs work in systematic way
• Seeks guidance with competing demands & priorities
• Manages tasks effectively to deliver work on time
• Shifts priorities as directed by others

Takes Initiative

• Takes responsibility for own performance - work done on time and to quality
• Performs routine tasks without being prompted
• Anticipates problems might encounter in daily tasks
• Accepts responsibility for and corrects mistakes
• Seeks out additional work; offers to help others

ACHIEVING

Drives for Results

• Tenacious in overcoming routine challenges, seeks support
• Completes tasks in timely manner
• Strives to meet goals and objectives
• Maintains energy and focus
• Maintains self-motivation and determination to meet deadlines and expected outcomes

WORKING CONDITIONS:

• Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay

Our Commitment to Equal Opportunity

PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

Physical Requirements

Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy

Your personal data will be handled in accordance with applicable data protection laws.  We only collect information necessary for recruitment and will not share your data without your consent.