Food halls are a fantastic gathering space for food, beverage and culture lovers of all kinds. Legacy Hall is a chance to immerse oneself in the sights, smells, sounds, and tastes of North Texas by presenting a collection of culinary experts who are passionate about turning each meal into an experience.

Working at Legacy Hall combines everything you love about the restaurant and entertainment industry. We want people who are passionate, driven and love discovering new food, incredible craft beer and great entertainment while providing the best guest experience daily.

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Hall Guides (Guest Services / Host / Hostess) - Opening Soon!

TX - Plano (Legacy Hall) | FOH Hourly | Part Time | Operations Hourly
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Company Information

Founded in 2008, FB Restaurants is a boutique restaurant group that excels at bringing new restaurant brands to life that highlight the latest culinary trends, designs, and service styles. Our current portfolio consists of 12 different brands ranging from a 3 story European style food hall to a fast-casual taco shop.  

Operationally we are dedicated to offering the highest quality service, food, beverage and experience. We strive to bring in the best people for the job and value employees who add value to our concepts.

Current restaurant concepts under management include: The Ranch at Las Colinas, Whiskey Cake, Mexican Sugar, Velvet Taco, Sixty Vines, Ida Claire, The Keeper, Legacy Hall & Haywire. Future concepts include: Unlawful Assembly Brewing Company & De'tour.

 

Job Description

Hall guides must be familiar with our hours of operation, menu items, price range, directions, and contact information. Greeter should also be able to provide directions to the food hall upon request.

 

Objectives:

  • To ensure guests questions are answered promptly.   
  • Represent the Legacy Hall brand well and give every guest the attention they deserve.
  • Be the most informed person in the building about Legacy Hall and each stall vendor and events happening each week.

Responsibilities: (To include, but not limited to)

  • Genuine Friendliness – greeting all guests in such a way to make them feel welcome.
  • Greeting and interacting with all guests and co-workers in a professional and friendly manner.
  • Arrive on time for scheduled shifts, ready to work.  Proper uniform should be worn always while in work areas.
  • Respond to guest questions in a friendly and enthusiastic tone.
  • Keep floors and aisle ways clean and free of debris.
  • Provide guest “right of way” and assist guests’ directional needs to any of our individual food hall areas.
  • Assist with operational needs when necessary. 
  • Provide genuine hospitality to all guests. 
  • Understand and apply proper phone etiquette.
  • Knowledgeable of Legacy Hall floor plan for prompt way finding direction.   

Qualifications:

  • Fun, energetic and professional attitude always while working.
  • Ability to read, write, speak and understand English.
  • Ability to provide accurate information to guests both in person and over the phone.
  • Answer calls; taking messages or placing calls on hold when appropriate.
  • Ability to remain calm in stressful situations with a positive attitude.

EOE / E-Verify Employer

Skills & Requirements Qualifications

Front Burner Restaurants is an EEO compliant employer.