Position:                               Front Desk Attendant

Department:                         Operations

Position Status:                   On-Site, 10 Month

Work Schedule:                   Part time or full time, working until 7:00PM. Occasional

weekends.

Compensation Range:         Minimum hiring salary of $22/hour

The Front Desk Attendant serves as a visible, approachable presence on campus, working collaboratively with school administrators and other members of the community to help maintain a safe, secure, and welcoming environment for students, faculty, staff, families, and visitors. The role blends traditional safety functions with the relationship-building and judgment required in an independent school setting, where the Front Desk Attendant is a friendly, recognizable face at the front desk.

•        Maintain a visible and professional presence at the front desk, and throughout the school campus.

•        Build relationships with all School constituents, engendering trust and open communication.

•        Monitor entrances, exits, buildings, parking areas, and other designated areas.

•        Assist with access control and visitor management in accordance with school policies, including use of the door access control and visitor sign platform and processes.

•        Monitor security cameras, alarms, and other safety/security systems as assigned.

•        Assist with directing vehicle traffic during dismissal.

•        Assist with arrival, dismissal, special events, athletic events, and other activities as assigned.

•        Participate in emergency drills (fire, active-intruder, lockdown, shelter-in-place, evacuation) and support the school's broader emergency preparedness planning.

•        Respond promptly and appropriately to safety, security, medical, or other emergencies when necessary.

•        Contact and coordinate with local police, fire, EMS, or other emergency personnel when necessary.

•        Document incidents accurately and promptly.

•        Help enforce school safety procedures while interacting respectfully and calmly with students and members of the school community, using de-escalation rather than confrontation as a first approach.

•        Support after-hours for school-sponsored events, rentals, or evening programs, including unlocking and securing facilities. Occasional requests to assist with school dances, or weekend events may occur.

•        Maintain confidentiality regarding students, families, employees, and school operations, including sensitive matters such as custody restrictions, protective orders, or medical alerts affecting specific students.

•        Serve as a mandated reporter and act promptly in accordance with New Jersey law and school policy if there is reasonable cause to suspect child abuse or neglect.

•        Perform other operations, security and safety-related duties as assigned.

The School values relevant experience from a range of backgrounds. Experience working with children or adolescents in a school, camp, coaching, counseling, or youth-development setting is welcomed, as is experience with safety and security. What matters most is sound judgment, a calm demeanor, and the ability to connect respectfully with young people.

•        Previous experience in security, law enforcement, military service, or public safety, OR equivalent experience in education, coaching, youth programming, counseling, or a customer-service/hospitality role requiring public interaction, is a plus.

•        Strong observational and situational-awareness skills.

•        Excellent interpersonal and communication skills, with a demonstrated ability to build rapport and trust with students, families, and staff.

•        Ability to remain calm, use sound judgment, and de-escalate tense situations without relying on a purely enforcement-first approach.

•        Professional, approachable demeanor and the ability to interact appropriately with children, adolescents, parents, faculty, and visitors.

•        Ability to work independently while also functioning effectively as part of a team.

•        Basic computer skills and ability to complete electronic or written reports.

•        Bilingual or multilingual ability is a plus, particularly for communicating with vendors and their employees.

•        Current CPR/AED and First Aid certification preferred, or willingness to obtain.

•        Must be able to successfully complete required background and employment screening, including criminal history (fingerprint-based) and reference checks.

•        A valid driver's license to operate campus vehicles as required by the defined schedule.

•        Applicants certified under New Jersey's Security Officer Registration Act (SORA) is a plus. This is an unarmed position; armed SORA certification is not required.

•        Willingness to complete and maintain mandated-reporter training in accordance with New Jersey law.

•        Black Seal Boiler License is a plus.

The position requires the ability to walk and stand for extended periods, patrol school buildings and grounds, respond quickly to emergency situations, and occasionally assist with physical activities associated with emergency response. Reasonable accommodations may be provided where appropriate.