We are looking for an enthusiastic Instructional Writer with a
passion for producing high-quality end-user content that contributes to the
overall success of our products.
The Instructional Writer will work directly with supporting teams
and product managers to create point-solution product guides, best practices,
how-to’s, and definitions. You will document new products and features from
scratch, as well as edit and reorganize existing content.
When applying, please note any relevant b2b SaaS instructional or
The Instructional Writer at Spredfast + Lithium:
Works within Spredfast + Lithium’s
Information Experience team to support the creation of how-to’s and reference
Is responsible for delivering content
on pace with product release milestones.
Produces a variety of content for a
wide range of products, targeted toward both new and experienced end-users.
Creates documentation plans for new
software features that address real-world customer personas and use cases.
Can quickly master complex concepts
and features in order to break them down into user-friendly, single-point
solutions need-to-know, actionable chunks
Performs at a high output amidst a
lively and fast-paced work environment.
1-3 years of instructional writing
Ability to write grammatically
correct American English and write colloquially; to understand differing user
audiences and choose the most suitable voice
Has expertise with technical writing
Has some knowledge of HTML and CSS,
including the ability to create content and troubleshoot problems independently
Avid learner who is able to learn new
software quickly and with minimal guidance
Possesses excellent attention to
detail -- to all facets of a document, including voice, style, and formatting
-- when in the editing phase of authoring
Able to work under tight deadlines in
an agile, often ambiguous, environment.
Spredfast-Lithium offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.