About Khoros

Khoros, formerly Spredfast Lithium, is the leading customer engagement platform built to unify marketing and care. Khoros helps companies authentically connect with customers throughout their journey. We are looking for fun, innovative and zealous individuals to make an impact in this digital customer space. If you’re looking to help change lives through a digital lens, come join our team!

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Senior Operations Engineer

San Francisco, CA
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  • For Khoros Employees

 

Job Description

Khoros is seeking a Senior Operations Engineer to add to our growing TechOps team. The Senior Operations Engineer will support our Community application and work heavily with AWS infrastructure while integrating with a distributed team spread throughout Portland, San Francisco, and remote offices.

 

Job Duties:

  • Ownership of Khoros’ global network consisting of multiple data centers and public cloud
  • Proactive network utilization analysis
  • Familiarity troubleshooting network issues in a Linux environment
  • Network and Telecom vendor engagement and management
  • Ability to translate business needs into efficient and secure architecture
  • Creation and management of network automation tools
  • On-Call rotation 

 

Minimum Requirements:

  • Minimum of 5 years network engineering
  • High Degree of Proficiency with Cisco IOS, Juniper JunOS, Arista EOS, F5 BigIP
  • Hands on experience with BGP, OSPF, IPv6, IPSec
  • Thorough understanding of Linux/UNIX operating systems
  • Professional and business focused attitude
  • Ability to articulate technical issues in a concise manner
  • Project management experience
  • Team player, with strong mentoring skills

 

Preferred Requirements:

  • Networking (MPLS, SDN)
  • Cloud Services (AWS)
  • Fluency in at least one scripting language - Python preferred
  • Configuration management software (Chef, Puppet)
Skills & Requirements Qualifications Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history.