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Associate Director, International Research Growth Strategy

Location: Washington, D.C.
Number: 579259
Job Category: Professional Services
Job Department: Research
Job Family: Research Growth Strategy
Job Type: Full Time
Level: Manager



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Company Information

 

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.  

The Role in Brief:

Associate Director, International Research Growth Strategy

The Associate Director, International Research Growth Strategy role is responsible for supporting strong growth and renewals in our existing markets – including the UK, Scandinavia, Australia, and New Zealand – as well as helping EAB explore and open markets in new countries. 

A major part of this role is to develop and maintain deep, actionable understanding of the “voice of the market” in higher education: anticipating competitive and regulatory changes where EAB can improve its value proposition; analyzing how partners consume EAB content to improve utilization and satisfaction; monitoring competitors to ensure EAB’s market positioning remains unique and compelling.

The second major part of the role is supporting sales and renewals. This includes analysis of general renewal drivers and diagnosing product redesign “fixes” to address any growth challenges, collateral creation to support a spectrum of sales and renewal interactions, and designing and implementing parts of the top-of-funnel marketing strategy. You will interact closely with colleagues in sales, partner success, marketing, and account management to design and execute these growth efforts.

You will also interact closely with Research product teams in setting research agendas, evolving product design, and perfecting partner use-cases for EAB product content and services. You may occasionally manage a team of 1-2 analysts on specific projects.

This role is based in Washington D.C. This position may require occasional travel (10-20%) to partner university campuses, EAB-hosted events, and industry conferences. Must possess a valid U.S. or foreign passport and the legal right to travel unrestricted to/from all states and internationally. Travel documents must remain valid throughout employment.

Key Responsibilities:

  • Research new potential markets/countries
  • Lead market listening interviews with existing and potential partners to assess strength and weakness of current research, and test potential new products
  • Craft marketing strategy, including key themes, event agendas, conference planning, and top-of-funnel content
  • Help Sales staff craft strategy, pitch, and/or collateral for individual sales pursuits, participating directly in some commercial interactions as needed
  • Track competitors and develop sell-against scripting
  • Build and maintain relationships with thought leaders and influencers, such as professional associations, in key markets
  • Support Partner Success teams in creating service plans for most important international partners
  • Adjust, supplement, and/or reframe research content as needed for international audiences
  • Analyze existing product sales and renewal performance to develop priorities for sales and renewals
  • Manage and coach junior-level researcher staff on specific projects, as needed, by developing critical skills, providing actionable feedback, and managing workloads

Basic Qualifications

  • Bachelor’s degree, with an excellent academic record and 5+ years of post-graduate, professional experience; or 4+ years of post-graduate, professional experience and advanced degree
  • Proven analytic skills and ability to translate market findings into commercial strategy and product innovations
  • Proven ability to build strong working relationships with colleagues and external partners
  • Proven ability to manage staff and lead teams to deliver high-quality projects on time
  • Exceptional project management, prioritization, and delegation skills, especially in a fast-paced environment
  • Experience working with education executives, either at a college, university, K-12 school, or district, or as a consultant/advisor to education partners

Ideal Qualifications

  • MBA or advanced degree
  • Management or strategy consulting experience
  • Proven ability to successfully work in a matrixed organization
  • Experience with solution-focused problem solving and thinking through problems creatively
  • Experience with new product or business development
  • Experience working with clients in a consultative role
  • Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

 

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

·         Medical, dental, and vision insurance; dependents and domestic partners eligible

·         401(k) retirement plan with company match

·         20+ days of PTO annually, in addition to paid firm holidays

·         Daytime leave policy for community service or fitness activities (up to 10 hours a month each)

·         Paid parental leave for birthing and non-birthing parents

·         Phase Back to Work program for employees returning from parental leave

·         Infertility treatment coverage and adoption or surrogacy assistance

·         Wellness programs including gym discounts and incentives to promote healthy living

·         Dynamic growth opportunities with merit-based promotion philosophy

·         Benefits kick in day one, see the full details here.

 

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.