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K-12 Short-Term Team Research Manager

Location: Washington, D.C.
Number: 580911
Job Category: Professional Services
Job Department: Research
Job Family: Research Development & Advisory Services
Job Type: Full Time
Level: Manager

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Company Information

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We harness the collective power of more than 2,100 schools, colleges, and universities to uncover and apply proven practices and transformative insights. And since complex problems require multifaceted solutions, we work with each school differently to apply these insights through a customized blend of research, technology, and services. From kindergarten to college and beyond, EAB partners with education leaders, practitioners, and staff to accelerate progress and drive results across three key areas: enrollment management, student success, and institutional operations and strategy.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their community. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.


The Role in Brief:

K-12 Short-Term Team Research Manager

EAB’s K-12 Research Practice works with 250+ public school districts and independent schools across North America. We work with superintendents, heads of school, and senior-most executives on issues related to teacher recruitment and professional development, student mental health and well-being, and ensuring strong and equitable student academic outcomes.

Our research focuses on schools’ most pressing quality and productivity issues, performing rigorous root cause analysis and conducting hundreds of interviews with thought leaders to identify effective best practices that are shared with the membership through a series of national roundtable meetings, onsite workshops, webinars and publications.

This role is based in Washington, D.C.

Primary Responsibilities:

The K-12 Short-Term Team Research Manager is responsible for the selection, onboarding, training, and ongoing coaching and management of a team of Research Associates. The Research Manager is also responsible for managing individual research requests from intake through to completion (including Ask EAB cases and custom research reports). The Research Manager plays a critical role in crafting internal processes, systems, and initiatives to support the completion of high-quality projects within deadline.

  • Staff Management
    • Manage Research Associate (RA) performance and workload according to RA abilities and member needs
    • Manage RA team’s career progress, from interviewing and onboarding to promotion
    • Provide informal feedback and coaching to RAs through editing processes and daily interactions
    • Provide formal feedback regarding performance on an annual basis
  • Process Management
    • Manage multiple projects with little oversight, balancing secondary activities with minimal assistance
    • Work with RA team to create processes and systems that maximize researcher productivity
    • Attend to data and administrative tasks on a regular basis to assist internal and external constituents in accessing research content
    • Oversee RA team’s execution of subject matter expert request triage process and liaise with Research and K-12 leadership
  • Project Management and Quality
    • Edit written deliverables to ensure high-quality product, including email scripting and custom research projects
    • Appropriately scope projects from members, balancing the needs of the member with the team’s capacity and capability
  • Member Management
    • Design, manage, and edit research requests to meet or exceed member needs
    • Serve as main member contact on many projects assigned to RA team
    • Develop issues-based relationships with members nationwide
    • Build and maintain specialty topic expertise/knowledge as needed
  • Program Management
    • Coordinate closely with Account Management colleagues on partner management
    • Contribute to Research Manager Management Team through regular meetings and special projects and initiatives
    • Collaborate with Research leaders and colleagues across the firm as necessary

Basic Qualifications:

  • Bachelor’s Degree
  • Excellent academic record
  • Minimum one year of work or internship experience
  • Experience with at least two of the following:
    • Conducting primary and secondary research
    • Demonstrated interest in higher education
    • Writing in-depth reports in a professional setting
    • Analyzing business issues

Ideal Qualifications:

  • Experience working in a team environment, as well as independently and autonomously
  • Proven ability to communicate effectively with senior executives, in both oral and written formats
  • Experience with solution focused problem solving and thinking through problems creatively
  • Proven ability to take initiative on projects
  • Ability to set and manage team toward goals
  •  Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.



Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

  • Medical, dental, and vision insurance; dependents and domestic partners eligible
  • 401(k) retirement plan with company match
  • 20+ days of PTO annually, in addition to paid firm holidays
  • Daytime leave policy for community service or fitness activities (up to 10 hours a month each)
  • Paid parental leave for birthing and non-birthing parents
  • Phase Back to Work program for employees returning from parental leave
  • Infertility treatment coverage and adoption or surrogacy assistance
  • Wellness programs including gym discounts and incentives to promote healthy living
  • Dynamic growth opportunities with merit-based promotion philosophy


At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.