Founded in 1950, St. Anthony’s provides food, clothing, shelter, medical care, technology access, addiction recovery services, job training, and other critical resources to people experiencing homelessness and extreme poverty. Every day, with dignity and respect, we support and are supported by thousands of San Franciscans. Join us in creating a future where all people flourish.
PRINCIPAL RESPONSIBILITY:
This position supports multiple internal projects to ensure successful completion. The Project Manager is responsible for all aspects of small to medium-sized projects, from requirements gathering to implementation, end-user training and wrap-up. While the position is part of the IT team, technical experience is not required. The emphasis is on the ability to manage varied tasks, exhibit excellent teamwork and customer service skills, and a demonstrated commitment to follow-through. The ideal candidate will be flexible, well-organized and detail-oriented with excellent interpersonal and communication skills. Some evening or weekend work may be required. The Project Manager must demonstrate in their performance adherence to established policies and procedures exhibiting the defined characteristics associated with attendance and punctuality.
MAJOR DUTIES:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects from start to completion.
- Ensure that all projects are delivered on-time, within scope and within budget. When this is not possible, provide justification and communicate issues in advance of deadline.
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Set realistic time expectations, to ensure availability of staff for successful completion.
- Develop a detailed project plan to track progress utilizing sharable software to communicate to project benefactors.
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
- Measure project performance using appropriate systems, tools and techniques.
- Report and escalate project obstacles or issues to management as needed.
- Manage relationships with stakeholders, providing superior interpersonal and customer service skills.
- Perform risk management in advance of project start to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Train end users in new systems.
- At the conclusion of each project, provide a summary of the project including issues, learning lessons and information gained to avoid potential pitfalls.