Salary $73,041

Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.

This position closes on 12/13/2025

OVERVIEW:

Since 1946, the Veterans Canteen Service (VCS) has delivered benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system, the largest Healthcare system in the United States.  VCS is a program office in the Veterans Health Administration (VHA) that is Veteran-facing, providing America’s Veterans enrolled in VA’s Health Care System, their families, caregivers, and VA employees, with reasonably priced merchandise and services essential to their comfort and well-being.

The Veterans Canteen Service (VCS), Central Office, located on the Jefferson Barracks VAMC campus in St. Louis, MO, is seeking a Human Resources Specialist (Employee/Labor Relations). This candidate will serve as a key advisor on employee relations matters, ensuring the organization maintains positive and productive relationships with employees and labor relations. This position will work under the supervision of the Supervisory HR Specialist ER/LR.

DUTIES:

Duties of this position include, but are not limited to:

Labor Relations Guidance: Provide technical advice and support management on sensitive labor relations issues affecting diverse administrative and field positions with varying working conditions and entitlement policies.

Policy & Procedure Interpretation: Clearly explain applicable rules, procedures, rights, and responsibilities to employees and management while maintaining objectivity and confidentiality.

Disciplinary & Corrective Action Support: Advise supervisors on appropriate disciplinary or corrective measures in response to conduct or performance concerns.

Grievance & Complaint Investigation Support: Assist in the investigation of grievances, unfair labor practice charges, and complaints during the pre-litigation stage to support potential settlement or withdrawal.

VCS offers competitive benefits, including:

• Opportunities for career advancement.
• Childcare Subsidy Program.
• No nights.
• Major Medical, Dental, Vision Insurance & Life Insurance.
• Vacation & Sick Leave to include 11 (paid) Federal Holidays.
• Federal Retirement, Pension.
• Public Transportation Benefits (Bus Pass).
• Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service.

QUALIFICATION REQUIREMENTS: 

 A current, valid REAL ID is required to work at Veterans Canteen Service.

Employee & Labor Relations Experience: Minimum of three years of experience applying employee and labor relations principles, practices, and legal or regulatory requirements.

Analytical & Problem-Solving Skills: Ability to identify issues, evaluate options, and analyze conflicting or incomplete information to reach sound conclusions.

Representation & Contract Knowledge: Capable of representing management in third-party proceedings and knowledgeable of national collective bargaining agreements.

Investigation & Case Management Proficiency: Skilled in fact-finding, interviewing, and case management techniques for investigations such as AIB, DAB, and OAWP.

Technology Skills: Working knowledge of Microsoft Office Suite.

Communication Skills: Strong written and verbal communication abilities.

Organizational & Multitasking Ability: Able to manage multiple tasks, meet deadlines, and adjust priorities as needed.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;

• the needs and interests of the agency;

• whether your continued employment would advance organizational goals of the agency or the Government; and

• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.