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Restaurant Supervisor - Wahlburgers -Boston Logan International Airport

Boston Logan International Airport | Airport Operations - Management | Regular Full-Time | Airport Operations - Management
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Job Description

We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.

Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.

  • Understand that our guest is our #1 priority.
  • Greet guests in a courteous and friendly manner.
  • Ensure that all products and merchandising brand standards are adhered to.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation.
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly.
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties. 
Skills & Requirements
  • Vocational or on-the-job training essential.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Minimum of 6 months experience within a busy restaurant/hotel environment.
  • Supervisory experience required.
  • Cash handling experience required.