We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place.
Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Greet guests in a courteous and friendly manner.
- Ensure that all products and merchandising brand standards are adhered to.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation.
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly.
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.