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Restaurant Shift Supervisor - SMF Airport

Sacramento International Airport - SMF | Airport Operations - Management | Regular Full-Time | Airport Operations - Hourly
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Passionate about your career? You’ve come to the right place.

If you’re looking for a growing company filled with passionate people who place a premium on building a world-class culture, then you’ve come to the right place. We’re a trailblazing team of food travel experts who have set our sights on transforming the taste of airport dining across North America.

 Benefits, Compensation and Care

At SSP America we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.

  • Health & Prescription Plans
  • Dental Plan
  • Vision Plan
  • Life Plan
  • Paid Public Holidays
  • Paid Vacation
  • 401K Plan (with company match)
  • Awards and Recognition
  • Meal Plan
  • Free Parking
  • Gym Discounts
  • Uniform Shirts and Apparel Accessories are Provided (as applicable)
  • Employee Assistance Program (including short-term counseling, simple will, financial & legal consultation, referrals for child/elder/pet care)

Job Description

We are food travel experts from SSP America.  We are passionate about bringing cool, authentic restaurants to airports that represent a taste of place. 

At SSP America, our Shift Supervisors are the first step into management.  Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts.  They work to provide the best customer service to our guests and exemplify our Passion Principles.  

Starting Wage $ 19.00-$ 20.00 / hour Plus an additional $2.00/hour per hour worked until January 3rd, 2023!!!
Excellent Benefits
Free Meal per Shift
Free Parking

Our restaurant portfolio in the SMF Airport includes Iron Horse Tavern, Peets Coffee, Cafeteria 15L and Jack’s Urban Eats. 

Our Shift Supervisors are experts at a few things:

  • Having warm, friendly smiles
  • Respecting our customers
  • Leading a shift to ensure all operational standards are met or exceeded
  • Providing support and coaching to our teams 

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America:

  • Greet guests in a courteous and friendly manner
  • Run shifts according to SSP standards and operating procedures
  • Train new hires on operational standards and processes 
  • Complete opening, on-going, and closing checklists as required
  • Provide support, coaching and direction to team to deliver business goals
  • Other duties as assigned
Skills & Requirements
  • High School Diploma or equivalent
  • Minimum of 6 months of experience in the food & beverage industry
  • Barista experience is a plus
  • Full Service and/or Quick Service restaurant experience, preferred
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication

 

EOE/D/V/M/F

Qualifications