Position Summary

The Banquet Set Up is responsible for setting up, maintaining, and breaking down banquet rooms and event spaces according to hotel standards and guest specifications. This role plays a key part in creating a welcoming and organized environment for meetings, weddings, and other special events by ensuring that rooms are properly staged, clean, and ready for service.

Primary Responsibilities

• Set up banquet rooms and event spaces according to diagrams, Banquet Event Orders (BEOs), and guest requirements.

• Arrange tables, chairs, staging, podiums, dance floors, and equipment (e.g., projectors, microphones, etc.) in a timely and efficient manner.

• Refresh banquet rooms during breaks by clearing used dishes, refilling water, removing trash, and tidying the space.

• Break down and clean banquet rooms following events, returning equipment and furniture to proper storage areas.

• Maintain cleanliness and organization of all banquet storage areas, hallways, and service stations.

• Assist banquet servers with transporting food and beverage items, if needed.

• Inspect all equipment and room setups for cleanliness, functionality, and appearance.

• Report any maintenance, safety, or equipment issues to the Banquet Supervisor or Engineering team.

• Respond quickly to last-minute changes or requests from the Banquet Captain or Event Services.

• Ensure compliance with all hotel policies, safety procedures, and departmental service standards.

• Provide courteous, professional service to guests and support a team-oriented environment.

Qualifications & Experience

• Previous hotel, event, or banquet setup experience preferred but not required.

• Ability to understand and follow written diagrams, BEOs, and verbal instructions.

• Strong attention to detail and commitment to high-quality setups and guest satisfaction.

• Must be able to work independently and as part of a team in a fast-paced environment.

• Flexible schedule availability, including nights, weekends, holidays, and early mornings.

Physical Requirements

• Must be able to lift, carry, push, and pull up to 75 lbs regularly.

• Frequent standing, walking, bending, stooping, and reaching.

• Must be able to work on your feet for extended periods and navigate event spaces efficiently.

• Ability to operate carts, dollies, and other banquet equipment safely.

Core Competencies

• Professionalism and a positive attitude.

• Dependability and strong work ethic.

• Good communication and time management skills.

• Commitment to guest satisfaction and team support.

• Awareness of safety and cleanliness standards.

Professional Standards

• Maintain a neat, clean, and professional appearance in uniform.

• Adhere to all hotel policies and department procedures.

• Arrive on time and ready to work scheduled shifts.

• Represent the property and brand positively through service and conduct.