Job Title: Make Ready Technician  

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.  

About the make ready technician position:

We’re looking for a talented make ready technician who will be responsible for addressing an array of apartment and property duties as specified by the maintenance supervisor and/or property manager. This role is responsible for the meticulous upkeep of grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas of the assigned apartment community, with maximization of the property’s marketing appeal and the highest level of customer satisfaction in mind. As make ready, the primary responsibility is to ensure that all vacated apartments are thoroughly restored to “market ready” status in a timely manner.   

• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and always interacts courteously and professionally with current and potential residents
•  Remove trash and other debris from office areas and apartment community perimeter daily
•  Inspect vacated apartments and complete checklists regarding make-ready
•  Perform assigned tasks in a friendly, cooperative, and timely manner
• Clean available apartments and/or model homes and common areas of the community, as directed
•  Assist with painting duties when requested. Transferring paint from storage areas to apartment units when painting is scheduled 
• Lend assistance during trash-out of apartment, e.g., moving heavy/bulky items to dumpster
•  Replace locks when requested, in a timely manner. Make new keys when requested
•  Address property maintenance concerns related to inclement weather or conditions (i.e., snow removal, windstorm, flooding, etc.) 
•  Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties
•  Assist management team with other various tasks as required 
•  Learn and comply with all company, local, state, and federal rules, and regulations
•  Safely operate all maintenance tools, equipment and machinery including golf carts
•  Perform tasks described above without seeking outside contractor assistance
•  Communicate professionally and clearly with residents, co-workers, and senior management
•  Contribute to and foster a team approach to serving residents and maintaining a successful community
• Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
•  Perform other duties as assigned

  Education and Experience:

• High school diploma or equivalent is preferred

Skills and Requirements:

• Ability to read, write and understand English.
•  Ability to use a computer
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required
• Must comply with all safety requirements.
•  Ability to shovel snow, apply ice melt, and operate a commercial snow blower
• Ability to communicate in a professional manner
• Ability to handle conflict with resident 
• Ability to prioritize and meet deadlines 
•  Ability to use discretion and maintain confidentiality
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Our Core beliefs:

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience our award winning culture:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List