· Proofread and edit draft documents for grammar, spelling, punctuation, clarity, and conciseness of content in accordance with departmental format and style, and DOCR’s clearances and approvals.
· Maintain records and files adhering to the Divisions’ established filing system maintenance guidelines.
· Receive and disseminate mail, paying close attention to identify the appropriate recipients, date stamping when and where required, and being acquainted with DOCR’s areas of oversight to correctly route incoming calls and mail to the respective Divisions/staffs.
· Enter data into the correspondence/ complaint systems.
· Preserve confidentiality at all times.
· Prepare documents from manuscripts and verbal instructions, such as briefings and training materials.
· Maintain proper, professional business appearance and etiquette while interacting with DOT’s internal and external personnel, stakeholders, and visitors to maintain the office’s professional image profile.
· Maintain a healthy, professional workstation/office space.
· Perform other duties as assigned.
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