Apogee Solutions, a woman-owned small business, is seeking an Administrative Project Assistant in the National Capital Region to support the National Intrepid Center of Excellence (NICoE), which is a state-of-the-art institute that provides clinical research informed care, intensive outpatient evaluation, advanced diagnostics, comprehensive treatment plans, treatment modalities, and long-term follow-up for patients suffering from Traumatic Brain Injury (TBI) and Psychological Health (PH) issues. Using cutting edge evidence-based practice, technology and research tools, the NICoE facilitates maximum recovery for warriors and families, and return to function within their home communities. The NICoE’s mission is to improve the lives of patients and families impacted by TBI through excellence and innovation.

The Directorate for NICoE at Watler Reed National Military Medical Center (WRNMMC) has the shared responsibility with other Directorates at WRNMMC for the assessment, treatment, and rehabilitation of those with traumatic brain injury and associated psychological health conditions. Often, the NICoE serves patients that have failed other more traditional treatments; therefore, a multitude of novel approaches need to be available to enhance the diagnostic and therapeutic approaches to meet the complex challenges experienced by this unique patient population. This includes providing individualized, holistic care in a safe and effective manner.

The Administrative Project Assistant shall provide direct administrative support to clinical staff to ensure efficient patient care operations and accurate documentation.

Responsibilities:

• Provide administrative support to clinical staff in daily patient care activities.
• Manage appointment scheduling, patient templates, and related tasks to ensure smooth clinic operations.
• Maintain accurate records, coordinate patient flow, and assist staff with administrative needs.
• Support documentation and tracking processes to improve efficiency and enhance patient care delivery.
• Assist in creating and monitoring policies, improvement projects, and procedures for clinical operations, provides conference room scheduling support.
• Assist with meeting preparation and documentation for clinical staff.
• Prepare patient scheduling reports, maintain clinic operations logs, update policy documentation, and provide meeting and conference room support records.

Requirements:

• US Citizen with the ability to pass a background check, to include Federal Bureau of Investigation (FBI) fingerprint check and National Agency Check with Written Inquires (NACI)
• Active, adjudicated Tier 1 background investigation preferred
• High School Degree required
• Demonstrated ability to operate effectively within fast-paced, mission-driven settings while maintaining accuracy, discretion, and compliance with applicable policies and regulations
• Possess strong business acumen and professional judgment, with demonstrated proficiency in Microsoft Office 365 applications, including but not limited to Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
• Experience with electronic health record (EHR) systems with MHS-Genesis is preferred
• Familiarity with clinical documentation workflows, data entry standards, and health information management processes will be considered a significant strength
• Must have a strong attention to detail and be highly organized