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Host / Hostess
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CharBar No.7 - Southern Pines
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Job Description
Host / Hostess
Greets every guest as they enter the establishment with a genuine and positive reception.
Helps to determine guests needs and gathers all necessary information to assist the guest
Seats the guest and supplies with materials such as menus, silverware, and feature information
Maintains accurate and unbiased rotation of guests and tables throughout the restaurants sections
When necessary manages guest cue when on a wait and quotes times
Receives all phone calls and either answers guests questions or transfers accordingly
Says goodbye to every guest as they leave the building, inviting them back in the future
Maintains presentation and cleanliness of entry way and public areas
Prepares before, during and after shift with various side works.
Adheres to sanitation, safety, and alcohol policies put forth by management and the state
Skills & Requirements
Qualifications