Northeast Family Services is seeking an experienced professional to join our growing Massachusetts team as an Intake and Authorization Specialist!
The Intake and Authorization Specialist manages all aspects of the registration and admissions process for Northeast Family Services’ five regions in Massachusetts. The Intake Screener and Authorization Specialist manages all aspects of the registration and admissions process for Northeast Family Services’ five regions in Massachusetts. They are also responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients’ appointments.
To be successful in this position, you should be highly organized be detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes program directors, clinicians, nurse practitioners, and peers.
If you’re looking for rewarding work, have professional experience in a behavioral health environment, and enjoy helping people obtain the support they need, don’t miss this career opportunity!
Qualifications:
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Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Benefits:
Hours: