Swanson Martin & Bell, LLP is looking for a skilled Collections Coordinator, responsible for managing all aspects of the AR/Collections process for a designated group of attorneys.
Key Responsibilities:
- Document all collection activity in the Collections Module.
- Monitor accounts receivable and analyze short payments, rejections, and payment trends.
- Collaborate with attorneys on invoice appeals and ensure submissions occur within required timeframes.
- Generate, review, and distribute reduction and AR reports tailored to each attorney's needs.
- Work closely with attorneys on follow-ups related to outstanding balances, unapplied cash, and unreturned reduction reports.
- Coordinate with the Cash Receipts team to ensure accurate application of payments.
- Responsible for allocation of on-account matter credit.
- Work closely with the Billing Coordinator to ensure accurate bill status and submission information is reported to the attorneys.
- Lead quarterly collections calls to review unresolved balances and define actionable next steps.
- Initiate and manage the firmwide year-end collections initiative, including scheduling additional meetings, identifying at-risk accounts, sending reminder statements, and reviewing approved e-billing invoices with delayed payments.
Required Experience & Skills:
- Minimum of 3 years of professional services collections experience.
- Familiarity with legal e-billing sites is a plus.
- Attention to detail is a must, including verbal and written communication.
- Must possess organizational and time management skills.
- A high degree of proficiency in Microsoft Word, Outlook, and Excel.
- Works well independently and within a team.
Compensation:
Starting at $32.97 per hour ($60,000 annually), DOE
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, qualified transportation benefits, life insurance, vacation and sick time, holiday pay, and 401(k).
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