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Internship - IT Support Year-Round

EAU CLAIRE, WI - Corporate Office | Intern | Information Systems
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Job Description

DEPARTMENT: IT SUPPORT
LOCATION:
GENERAL OFFICE, EAU CLAIRE, WI
REPORTS TO:
TEAM LEAD, SENIOR MANAGER
TRAVEL REQUIRED?
NONE
PAY RANGE:
$17.25/HOUR

Why Work for Menards?

  • Profit Sharing & Team Member Discount
  • Highly collaborative work environment
  • Monday – Friday work week


POSITION SUMMARY:

The IT Support Intern is responsible for providing equipment repair assistance to the Menards’s stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.

 The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. 

 The schedule is flexible and we work with your school schedule!

 

PRIMARY RESPONSIBILITIES:
• Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups
• Repair and perform maintenance on company owned computers and peripherals
• Perform generic and basic tests on connectivity and application launches
• Repair and troubleshoot tablets of various models and sizes
• Recommend or perform remedial actions to correct problems and documents issues
• Enter commands and observe system functions to verify correct system operation
• Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management • Follow established company policies regarding safekeeping and security of equipment under repair

Skills & Requirements POSITION REQUIREMENTS:
• Actively enrolled in a college/university, pursuing Associate or Bachelor Degree in Information Technology, Networking, Communications Technology, or equivalent field
• Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
• Excellent analytical skills for problem determination and resolution
• Ability to remain calm and courteous in demanding situations
• Ability to manage multiple priorities
• Ability to work independently, as well as with a group
• Must work within normal office hours at the Corporate Office in Eau Claire, WI
• Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
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