DEPARTMENT: IS INFRASTRUCTURE
LOCATION: GENERAL OFFICE; EAU CLAIRE, WI
REPORTS TO: Team Lead; MANAGER
TRAVEL REQUIRED? NONE
PAY RANGE: $17.25/HOUR

Why Work for Menards?

• Profit Sharing & Team Member Discount
• Highly collaborative work environment
• Monday – Friday work week
• On campus coffee shop/cafeteria with live music!

POSITION SUMMARY:

The Infrastructure Platforms Administration Intern will assist in the day-to-day administration; support and ongoing enhancement of Menard, Inc.’s servers.  The Intern must be able to work in a secure, mission-critical production-computing environment. 

The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. 

The schedule is flexible and we work with your school schedule!

PRIMARY RESPONSIBILITIES:

* Server Maintenance:

• Investigate, resolve, and document any problems
• Install new patches/upgrades in development and test systems as needed

* New Systems:

• Support server hardware and software, including Windows and Linux/Unix based servers and server applications both physical and in a virtualization environment.
• Support tablet and desktop PC software deployments.
• Support high availability solutions through clustering.
• Work with cloud based solutions.
• Support storage using a SAN.
• Research solutions, develop operational programs & scripts, and implement the final solution after approval
• Test and configure updates for mobile devices
• Certifying new mobile and desktop devices
• Testing new versions of operating systems

* Other:

• Monitor ticket volume and troubleshoot issue or communicate with team on getting issues resolved
• Communicate and troubleshoot with other teams on any issues they are having
• Create and update process documentation

POSITION REQUIREMENTS:

• Actively enrolled in a college/university, pursuing a Bachelor’s or Associate’s degree in a Computer Science or Networking related field OR Equivalent work experience
• Excellent design and analytical skills
• Ability to remain calm and courteous in demanding situations
• Ability to successfully negotiate with vendors to provide service to the corporation
• Ability to manage multiple priorities
• Ability to work independently, as well as, cooperate with others in team efforts
• Some proficiency/experience with the following:
  • Windows,
  • UNIX/Linux based servers
  • Networking protocols and client connectivity
  • Server applications (web servers, database software, and general file and print services.) and hardware
  • Enterprise monitoring, management, and backup solutions
• May be required to work overtime, including weekends and holidays
• Must be able to work in Eau Claire, WI for the duration of the internship
• Candidates must be eligible to work in the United States without sponsorship