Why Work for Menards?
- Profit Sharing & 401K, Paid Vacation & Holidays
- Team Member Discount
- Highly collaborative work environment
- Monday – Friday work week
- Pay based on experience
POSITION SUMMARY:
Supervise and train Team Members in the Menards.com Systems Department. Develop and coordinate project plans while managing the overall execution of the plans on time and within budget. Analyze and evaluate existing or proposed systems and devices to process data. Prepare program specifications, diagrams, and dataflow charts and submit recommendations for solutions. Coordinate system installation with user departments and operations ensuring satisfactory results. Provide advanced-level software support for all department applications and Team Members.
PRIMARY RESPONSIBILITIES:
Project Resource Management:
- Perform project based performance reviews within two weeks of project completion
- Ensure that Team Members are trained in all application areas for which the team is responsible
- Supervise, mentor and train Team Members to ensure that job requirements are being completed
- Develop training plans for Team Members
Project Management:
- Ensure projects are correctly planned according to established methodologies and standards
- Develop requirements for projects and review with Users to ensure that the project meets current needs
- Ensure the project plan is followed and is continually updated to ensure customer requirements are met
- Coordinate project management for Team Members and as directed for specific projects
- Maintain contact with users, department managers and directors and upper-level management personnel
Project Standards and Procedures:
- Enforce all Corporate Standards and IS Systems Standards to develop and support projects
- Coach and teach staff in proper use, continuous improvement, and ongoing implementation of IS Standards
- Responsible for quality assurance of projects and project assignments
Production Issues:
- Identify problem trends pro-actively
- Develop and execute action plans
- Follow established processes for problem handling or resolution
Development & Support:
- Maintain an in-depth knowledge of User’s operations to facilitate communication regarding User’s requirements
- Meet with Users to evaluate customer satisfaction
- Ensure Service Level Agreements are met
- Analyze user enhancement and maintenance requests, determine priorities and possible solutions
- Actively participate in developing program specifications, code review, and implementing program changes
- Coordinate system installation with operations and applicable departments
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